Order to Cash Specialist
Il y a 5 mois
En tant qu'Order To Cash Specialist, vos missions seront les suivantes:
- Soutenir nos clients en gérant les commandes entrantes et en préparant les documents nécessaires,
- Éditer les documents d'expédition et les factures finales,
- Assurer l'interface entre les ventes et la planification pour garantir la conformité avec les demandes Clients tout en tenant compte des processus et des exigences internes,
- Organiser l'enlèvement et la livraison aux clients lorsque la commande est prête,
- Assurer la liaison avec les clients, les fournisseurs et les prestataires de services,
- Gérer les remboursements, les réclamations et les retours,
- Assurer les notes de crédit et les remises dans le système SAP,
- Établir les rapports internes et externes sur toutes les questions relatives au Service Clients,
- Contribuer à l'intégration de nouveaux produits, aux échantillonnages,
- Organiser et mettre à jour les dossiers électroniques et papier de la base de données clients.
- Au moins un an d'expérience en Service Client/Order to Cash dans un environnement Grande Distribution,
- Au moins une expérience avec SAP, mises à jour des bases de données Clients,
- Sens commercial, capacité à nouer des relations,
- Enthousiaste, esprit pratique, ainsi qu'un haut degré de flexibilité et de spontanéité,
- Excellentes aptitudes à la communication et au travail en équipe, engagé,
- Autonome, structuré et soucieux de la qualité du travail fourni,
- Anglais opérationnel.
Notre client est un spécialiste dans le secteur de l'agroalimentaire.
Expérience et formation aux process dans le secteur de l'agroalimentaire.
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