Stage Bilingual Receptionist Internship

**The company**
The European leader in open-air hotels, Yelloh Village is the favourite brand of French people for camping holidays, with around a hundred villages in France, Spain and Portugal.

A real resort with all the services on site, the Yelloh Village "Les Grands Pins" is set in an exceptional setting just a stone's throw from the ocean. For 60 years, this beautiful 5-star establishment has enabled a family clientele to spend beautiful holidays in the heart of nature, thanks to constantly updated facilities and a high level of quality and service.

Every day, we make memories for our guests and staff in a respected, beautiful, clean and quiet environment.

Our signature "
**artisans of happiness**".

And our employees are at the heart of it all

Key figures (opening of the campsite from mid-May to mid-September): 2,000 customers/day, 190,000 overnight stays, international clientele (80% foreigners)

20 permanent employees and 100 seasonal employees.

**Description of the tasks**
Welcoming the customer is a priority for our campsite. From the moment the customer books to their arrival at the campsite, everything is set up for a special welcome thanks to our smiling, multilingual and dynamic teams.

Your role will be to welcome a family and European clientele, to accompany them and to inform them throughout their stay

Your daily tasks as a trainee receptionist will include:

- Greeting international guests in English, German and French
- Ensuring check-in and check-out of guests
- Accompanying guests to their accomodation or pitches
- Informing guests in several languages about the campsite's services, activities and entertainment, with the aim of making their stay more enjoyable
- Learn to use the Property Management System (PMS)
- Record requests for technical intervention in accommodation
- Ensure courtesy visits and follow-up of the guests relation
- Maintain a clean working environment

**Profile required**
- You have a 2-year degree in Tourism, Hospitality or Languages
- You are smiling, organised, a team player and have excellent communication skills
- You have some basic knowledge of French (A2)
- You speak fluently English and/or German
- Internship agreement required
- Gratification 600 € per month (35h/week)
- Accommodation on site in an individual studio (75€/month contribution required)