Engineering Manager
Il y a 3 mois
**About Nomad Digital**
Nomad Digital is the world's leading provider of passenger and fleet connectivity solutions to the railway industry. Founded in 2002, and headquartered in the UK, currently serving more than 80+ global customers - in more than 40 countries - Nomad designs, builds, deploys and manages passenger Wi-Fi and on-board passenger infotainment systems. Nomad also provides remote online condition-based monitoring and maintenance solutions for optimising fleet management, operational performance and improving fuel economy.
When you join Nomad Digital, you will join a forward-thinking, fast-growing, fun environment with access to some of the very latest technology in its field. You will work with experts who innovate collaboratively, creating an environment of team work and trustworthiness.
**Job Purpose**
The role will report to the Head of Engineering (HoE) to support with the planning and execution of the engineering plan, and to deploy and service Nomad technologies Globally. The primary role of this position is to manage the engineering team within the Western EMEA region, champion engineering change, support the product and delivery teams to ensure quality of delivery within the technical team. To own problem management on topics that are generic to the organization’s product range, and the associated performance and reliability analysis arising from such investigations.
Leadership Role: _To lead and control all areas of Engineering change by maintaining a best-in-class technical contribution to the Company, being fully accountable and responsible for all functions including:_
Strategy
- To work with the HoE to continuously improve the Global engineering team, its processes, and product delivery capabilities through management of change, problems, and planning.
- To work closely with Senior Technical Managers in the management and development of strategic planning and with regular feedback in designing, developing, and deploying scalable Engineering strategies that will lead to increased company and client satisfaction.
- To effectively plan engineering resource to ensure that the agreed organizational utilization needs are met.
Functional Planning
- Responsible for the delivery of all engineering protocols, planning and ensure project management staff use proper internal project Engineering and Delivery procedures.
- To own, support, and continuously improve the end to end delivery process for deploying Nomad Digital solutions to customers Globally.
- Oversee team project planning, prioritization, resource management and completion of team and engineering deliverables on-time.
- To contribute to the allocation of tasks and utilisation rate for all members of the team with input from Delivery to determine best practice project dependencies.
- To ensure correct and fit-for-purpose Nomad processes & procedures to ensure that developed methodologies are adopted and followed.
- Ensure regulatory compliance and best design standards are met.
- To provide continuous improvement to Nomad Digital process, procedure and methodologies.
Financial, documentation and reporting
- To report on status of key projects, activities and processes detailing success failure rates with accurate performance reports, forecast data and analysis.
- Review cost estimates and proposals generated by the Sales, Bid and Delivery teams.
- Creation of Engineering compliance documentation including release notes.
- Providing reports to the HoE on progress and development of the Engineering team through regular engineers reviews.
- To be monitor Key Performance Indicators and metrics
Collaboration and Support
- Supporting the Engineering interface to Product, including hardware and software product releases.
- Assisting with relevant Departmental Heads in the generation of customer high-level network designs.
- Cultivate and maintain cooperative relationships across the Nomad Group and identify areas of commonality and efficiency.
- Respond to feedback from stakeholders and use it to make improvements or adjustments in line with PDCA management cycle.
- Grow and nurture cross site and cross functional relationships in a large, multi-site, matrixed organization
- Maintain the highest level of customer satisfaction for new and existing customers.
- To ensure effective and transparent internal communications both within the department and across the organisation using appropriate tools in place.
Other Duties
- To be responsible for their own work planning against objectives set in agreement with the HoE.
- To perform similar duties as deemed necessary for the proper execution of both their duties and such duties as delegated by the HoE.
- To undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary to achieve the strategic objectives of the business.
- Corporate representation of the ND business as required.
- To administer and direct all technical efforts of the Comp
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