Vp Go-to-market
il y a 2 semaines
**Company Description**
Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 2,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.
**Accor Tech & Digital, jobs in the tech field where intelligence is above all human **
**Job Description** Accor Tech is a leading hospitality technology operating across the world: our global #OneTechTeam works to simplify and accelerate the global tech ecosystem that powers Accor.**
Our 1,200 Heartist®, passionate about innovation and problem-solving, support our 5,500 hotels and offices in 110 countries to deliver an exceptional experience to our 100 million customers.
They also dedicate themselves to shaping the future of our rapidly evolving and highly competitive industry, while building a sustainable future.
Join our truly diverse and creative team that tackles technical challenges every day.
**With us, dare to impact the world**
**Here is where your greatest challenge awaits you**:
The VP Go-to-Market & Tech Perf supports the regions and brands in delivering the best tech services to Accor properties, by driving the strategic deployment of technology solutions and ensuring high customer satisfaction through seamless and efficient processes between central departments and regions.
This role is key in facilitating the relationship and efficient collaboration between central product departments, and tech teams in the regions and the brands.
It ensures that proper materials are provided to field teams, and rollouts are prioritized based on business value and team capacity, with a focus on monitoring progress and hotel satisfaction.
The mission of the central coordination team is to create and continuously maintain the conditions of success for regions to efficiently roll out products and provide best tech services to our properties, and to monitor and measure success through business performance.
**Business Performance, Governance & PMO**:monitor and drive business performance of Hospitality Tech department across regions & brands and continuously improve processes:
Set up and manage continuous improvement of end-to-end processes across Hospitality Tech
Define and maintain the department scorecard (KPI, OKR), control invoicing of services, maintain central visibility on services subscribed by each property, control and improve the HT department P&L in coordination with Finance, follow up on internal and external audits
**Go to market activation**:secure successful and seamless product & services deployments in regions & brands, ensuring key success factors are activated (consolidated and prioritized roadmap based on capacity and value generated; and relevant & useful collaterals for teams on the field):
Demand management, prioritization and central roadmap
Building materials for various field teams or stakeholders: CTS (e.g. sales pitches), Roll-out teams (e.g., technical guide), Hotels GM/VPO (e.g., OVP), Hotel staff (e.g., trainings)
Defining training strategies for properties
**Vendor & Sourcing**:Support regions & brands in driving performance of vendors used regionally by providing framework (scorecards, consolidated view on long tail providers etc), to ensure quality of service provided by vendors
**Hospitality Tech internal communication**:support cascading of Hospitality Tech strategy and ensure team engagement in HT by managing efficient communication across regions and brands:
Support Global CIO in managing communication across regions and brands through relevant channels
Liaise with BD&T comms to create consistent messaging to be adapted for Hospitality Tech
**Compliance**:h**elp improve the compliance rate of hotels to PCI DSS standard by assisting hotels for PCI compliance self-assessment worldwide and collecting certificates
**Qualifications** And You?**
Typical background:
- Proven track record in leading cross-functional teams and managing large-scale projects involving transformation
- Experience in strategic planning and execution within a global organization
- Advanced degree in Business, Information Technology, or a related field
- Experience in the hospitality industry, particularly in technology deployment and management, is a plus
Competencies:
- Ability to lead and supervise multiple teams, ensuring alignment with strategic goals
- Proficiency in managing complex projects to ensure timely and successful rollouts
- Expertise in developing and implementing plans that prioritize business value
- Strong skills in communication and organization
- Get things done mindset
- Fluent in English and French
**Additional Information** Accor dares to impact**:
- **the world**
- We are committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
- On the tech side, we are committed to reducing the impact of digital techn
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