Creative Director

il y a 1 mois

Paris, France Siena AI Temps plein

At Siena, we are pioneering the development of world's first autonomous customer service platform, leveraging artificial intelligence to enable machines to engage in useful and complex conversations. Our platform is the first of its kind, designed to work out-of-the-box to effectively solve customer problems across all digital channels.

Our self-service, autonomous CX platform, Siena, uses advanced natural language processing techniques to communicate with customers in a natural tone and promptly answer questions, while also utilizing conversation redirecting algorithms to develop a human + AI operating model. As a result, ecommerce companies see a significant reduction in ticket backlogs, a marked improvement in customer experience, improved ability to manage unpredictable conversation volumes, and an increase in agent capacity to handle high empathy cases.

If you're excited about artificial intelligence and the intersection of human-to-machine communications, and want to be part of a remote team who is driving innovation and making a real impact, then come join us in pushing the boundaries of AI and CX performance.

**What you will do**:

- Own the Siena AI brand experience end-to-end
- Distill business requirements in visuals
- Design landing pages, slide decks, one-pagers, sales enablement materials, customer success enablement materials, social media assets, and everything in between

**What you're bringing to the table**:

- Experience working with SaaS products is a big plus.

**Job type**:
This position is open for both full time and part time Creative Directors.

The flexibility to work from anywhere, even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

Flexible working hours, because who said you can't design your day on your terms?

Competitive salaries, smaller egos. We offer highly competitive salaries and equity, because we're building this together.

Time off? More like time on. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

"Edu-tainment" budget - an annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

And we're sure there's more, but we're too busy building to keep track.

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