Support Engineer

Il y a 2 mois

Marseille, France Seidor Temps plein

We are on the lookout for a Support engineer to join our team for working with European Institutions based in Saint-Paul-lez-Durance/ France in an on-site work position.

Get to know us - SEIDOR

At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation, with a relentless focus on the human element and a commitment to nurturing talent and sustainable growth.

As a diverse and inclusive company that champions equal opportunity, we boast a team of over 8,000 professionals in our global presence across 45 countries in Europe, Latin America, the USA, the Middle East, Africa, and Asia.

We believe the digital world's challenges require not only the best technologies and partnerships but most importantly, the best people. That's where you come in - we need you to help us scale new heights.

For this position you would be working with our client from the European institutions, Fusion for Energy. Their mission and projects fall within the realm of sustainable energy.

Your role
- Provision of ICT Service Desk first line support to end-users
- Provision of user workplace support services: management of desktops, laptops, printers and other peripherals, installation and configuration of software, and overall end-user support
- Application support
- Collaboration and provision of support to the day-to-day operations of the ICT department
- Provision of user support to other IT technologies F4E will set-up during the execution of the contract

What’s in it for you?

From day one, you’ll find opportunities for personal and professional development within a supportive team environment. We offer:

- A permanent role at a leading tech project firm (subcontractor also possible).
- A hybrid work schedule, blending in-office collaboration with the convenience of working from home.
- Continuous learning and development through SEIDOR Academy.
- A package including salary and additional annual bonus, working equipment, phone and other benefits.
- A dynamic international workplace with diverse teams.
- A commitment to your well-being, work-life balance, and career growth.
- Rapid advancement opportunities in a short period of time.
- Engaging events and a comprehensive onboarding program.

Who we think you are
- Deep knowledge in the following technical areas: Microsoft Windows technologies, Hardware (desktops, laptops, printers), Microsoft 365 Cloud services
- Configuration, administration and support of desktops, laptops, printers and other shared resources in a network environment
- User administration, including aspects related to platform image creation, maintenance and updating, security and confidentiality
- Ability to focus on priorities and organize work as well as to deliver on time to agreed standards
- Excellent English oral and written communication skills
- Fluency in French (written and spoken)

Nice to haves (not indispensable)
- Good organizational and problem solving skills
- Ability to work both autonomously and in a team

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