Dfn Project Delivery Manager
Il y a 7 mois
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.
So what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training they need to learn, grow and succeed.
We are offering an exciting opportunity for the position of DFN Project Delivery Manager. In this position you will play a crucial role to support our vision of becoming a Great place to work for all.
What will your responsibilities be?
- Steering project tasks such as IT integration and process alignments.
- Consulting customers and warehouses on our FN operational and IT processes.
- Making sure warehouses work according to FN standards and tools during preparation and implementation.
- Close alignment with Product Management on needed product improvements.
- Having the longevity and sustainability of the delivered solutions as a guiding principle in operations.
- Driving site enablements.
- Performing UATs in Warehouse Management System.
- Handling issues in hyper care.
- Overseeing Golden Transactions and implementation quality through cross-checks.
- Training of Client Success Managers and Customer Service agents on specific customer processes.
- Leading our customer's resources to contribute to a successful go-live.
- Escalating within the customer organization if go-live dates are at risk due to missing customer input.
You won’t find another DFN Project Delivery Manager position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:
- Proven track record of working in a highly complex global, regional, and local matrix environment.
- Excellent communication skills, including customer-facing experience, and highly developed facilitation and influencing skills at all levels.
- Process-oriented with a consultative/collaborative approach.
- Ability to manage own and outsourced work in an organized and methodical way, maintaining accurate records and reporting progress.
- Previous experience or affinity in IT, Process management, project management (e.g., working with WMS) plus a good command of operational and logical problem-solving.
- Experience of working with and respecting multiple cultures.
- Travels in the regions will be required (depending on implementation projects).
- Degree level education (ideally Masters level).
- Proficient in English both written and spoken. Additional language: Spanish would be a plus.
- 2-5 years of experience in the logistics industry.
- Location: preferably based in Spain, but open for other locations within Europe
What do we offer?
- Inspiring and rewarding place to build your career: We work in a multicultural team environment where we collaborate and support each other
- Personal Growth and Professional Development: Your growth opportunity is important to us. We offer continuous training and career opportunities at DHL Supply Chain
- Flexibility: We offer flexible work hour and hybrid work model. We care about our work life balance
- Competitive salary package and corporate benefits
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