Regional Aces Manager, Aces and Quality

Il y a 7 mois


Clichy, France Amazon France Transport SAS Temps plein

Master’s Degree
- Operational experience
- Proven track record of senior stakeholders engagement
- Advanced excel and data analysis skills
- Experience in program management, customer research and analytics, and/or customer experience/success
- Fluent in French and English

You want to develop yourself in a team that leads complex and business critical topics and are excited about providing the best customer experience in last mile delivery? This role is made for you

You will love this role if
1. You want to be in a team that build the future of customer experience in last mile delivery;
2. You are self-motivated, passionate, highly analytical and detail-oriented;
3. You like to communicate and coordinate with multiple teams from different org;
4. You want to independently drive growth and change in a fast-paced environment with visible results for our customers and the business.

Lyon, FRA or anywhere in South East region

Key job responsibilities
Regional ACES Managers are the ACES business partners for Site Leads/Sr Operations Manager.
They are responsible to identify opportunities to improve customer experience, productivity, quality and safety thanks to the standardization and improvement of operational processes at regional level which feed up into the country level strategies, yet provide particular attention to the site details thought their Team.
Key job responsibilities include
(i) People management of Station ACES Managers (SAMs) and Field Quality Auditors (FQAs),
(ii) strategic/tactical plans through stakeholder management of cross-functional and regional teams,
(iii) performance management of ACES targets in their region.
Regional ACES Managers are fully dedicated on their respective region performance, focusing on data and KPIs at daily/weekly level (DBR/WBR) for monitoring the trend. They are responsible for identifying trends across their region and creating a mid-term strategy to address actions/solutions at scale.
The strategic focus, reporting and actions are essential activities for regional teams to ensure that they are meeting organizational goals.

About the team
At Amazon Logistics (AMZL), we are building a world-class last mile operation, where Country ACES and Quality team ) plays a key role.
We work for our customers. We aim to fulfill their necessities and delight them, building a consisting but customized delivery experience.
Our ambitious goal is on Process Excellence and Standardization, finally reducing defects and thus customers Concessions.

Clichy, FRA
- Knowledge of continuous improvement concepts (Lean, Six Sigma and Kaizen techniques)
- Problem Solving and analytical mind-set: You pay attention to detail and coordinate the right stakeholders to ensure the right data is available. You drive different teams to understand the root causes of issues and establish the right actions to solve the problem.
- Entrepreneurial mindset: You are excited about finding new opportunities, develop ideas independently and thrive in fast-paced environment.
- Business judgment: You deliver results that are critical for the business and are able to influence other stakeholders.
- You are a strong communicator (oral and written) with experience in facilitation across all levels; skilled at addressing both large and small audiences across multiple leadership levels and functions.
- You are highly organized, able to complete a high volume of tasks and projects with limited guidance and tight deadlines
- Ability to travel in France
- Experience in transportation delivery industry, retail or carrier operations are advantageous.



  • Clichy, France Amazon Business EU SARL, succursale française - P93 Temps plein

    Bachelor’s Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience - Proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply chain or related field - Lean Six Sigma Green Belt Certification (or higher) - Exposure to program and...


  • Clichy, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

    *This role can be based in one of Amazon's first-party EU Sort Centers in UK, Spain, Italy, Germany or France.* Are you interested in shaping the future of Amazon Transportation Services (ATS) ? Do you want to work in a large scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network...


  • Clichy, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

    The EU Amazon Logistics Learning Experience Design Team is looking to hire an experienced Learning Experience Designer with a passion for learning technology. You will be actively encouraged to think outside the box and implement new creative ideas working with and building strong relationships with our main stakeholders and customers to design and deploy...


  • Clichy, France Amazon Online France SAS Temps plein

    4+ years of professional non-internship marketing experience Native French Speaker with fluency in English Proven experience in content marketing and developing new ways to deliver impactful content to customers Track record of executing content plans for various audiences and industries, managing multiple deliverables, and meeting budgets and deadlines at...


  • Clichy, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

    Come build the future with us! What unites all Amazonians (across teams and geographies) is that we are all striving to delight our customers and make their lives easier—whoever that customer may be. In pursuit of delighting customers, Amazonians have developed many products and services that have transformed the way our customers live their lives and run...


  • Clichy, France Amazon France Logistique SAS Temps plein

    Completed Bachelor’s degree in Engineering, Construction Management or comparable field or 2 years Amazon experience - Experience as an engineer and construction manager - Experience as a facilities manager or similar - Project Management experience from design phase through implementation and operation - Experience negotiating construction, procurement...


  • Clichy, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

    As a Construction Manager (CM) you will be part of the Design and Construction (D&C) team within Amazon Global Engineering services, with the long-term vision of shaping the future of the Construction Industry. Our vision is to drive innovative, standardized and scalable solutions to deliver high quality buildings and capacity to meet customer needs, having...


  • Clichy, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

    Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. Over 2 million Sellers sell on Amazon Marketplace and we obsess over providing...


  • Clichy, France Amazon France Logistique SAS Temps plein

    B.Sc of Civil or Engineering or Architecture, or Country equivalent - Project management, construction or engineering experience with a proven track record of managing both new builds and the enhancement of existing warehouses/ logistics buildings - Construction market experience in one or more EU countries - Project Management experience from design phase...


  • Clichy, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

    Would you like an opportunity to travel and work in multiple EU countries and cultures? The role could be based in Spain, Italy, Luxemburg or Germany with 50% of time traveling either domestically within the country or to other EMEA countries. Key job responsibilities **Responsibilities**: - Responsible for overseeing construction engineering, planning,...


  • Clichy, France BIC Temps plein

    For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our "roll up your sleeves and get the job done" approach to work creates an...


  • Clichy, France Amazon France Logistique SAS Temps plein

    B.Sc of Civil or Engineering or Architecture, or Country equivalent - Project management, construction or engineering experience with a proven track record of managing both new builds and the enhancement of existing warehouses/ logistics buildings - Construction market experience in one or more EU countries - Proven track record of management of construction...

  • Logistics Manager France

    Il y a 7 mois


    Clichy, France Sinova Temps plein

    **The logistics manager is responsible for Sinova's logistics policy in France, and will lead the upstream (raw materials collection) and downstream (finished product dispatch) logistics teams in compliance with current regulations (health, hygiene, safety, quality). The role reports to the Regional Operating Director and is integrated in our international...

  • Production Manager

    il y a 3 semaines


    Clichy, France TRACE Temps plein

    **Le GROUPE TRACE recherche un**: **PRODUCTION MANAGER (H/F)**: Trace Academia is the new online training project for young people, with over 300 million fans. It is a free and interactive digital platform that offers online courses dedicated to 3 universes of success: entrepreneurship, the professions of today and tomorrow, and professional skills (soft...

  • Brand Project Manager

    il y a 1 jour


    Clichy, France SGS & Co Temps plein

    Our Company : SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We...

  • Sourcing Director

    Il y a 2 mois


    Clichy, France l'Oréal Temps plein

    WHO WE ARE For over a century, L'Oréal has been dedicated to "Creating beauty that moves the world". Today we are the #1 world leader in the sector with consolidated sales of several billion Euros. Our team across the globe solve complex challenges while remaining committed to making the world a more inclusive and better place for our people and planet. Our...


  • Clichy, France Amazon France Transport SAS - F15 Temps plein

    Global Solution & Risk Compliance (GSRC) is looking for a dynamic and seasoned product leader will be responsible for defining, building and delivering the end-state experience of our associates in efficiently performing their operational work in line with our 3YP. Starting from definition of user requirements, the role will drive product strategy,...

  • Brand Project Manager

    il y a 2 jours


    Clichy, France SGS & Co Temps plein

    Our Company :SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We...


  • Clichy, France BIC Temps plein

    Company Description BIC® products are recognized all over the world for their quality, safety, affordability and ease of use. The ballpoint pen, the pocket lighter, and the shaver are all part of the daily lives of millions of consumers. These products make BIC® an iconic international brand, present in more than 4 million retail outlets in more than 160...


  • Clichy, France BIC Temps plein

    Company Description BIC® products are recognized all over the world for their quality, safety, affordability and ease of use. The ballpoint pen, the pocket lighter, and the shaver are all part of the daily lives of millions of consumers. These products make BIC® an iconic international brand, present in more than 4 million retail outlets in more than 160...