Product Quality Engineer
il y a 2 semaines
**Get to know Work With Island ️**:
Work With Island designs and manufactures soundproof cabins for new workspaces. Having worked in shared spaces, we understand their limitations: few places to isolate oneself and meeting rooms often monopolized. It is to provide this moment of serenity and productivity that Work With Island was born. We produce in France using recycled and recyclable materials, cabins for 1 to 4 people that can be set up in less than 30 minutes.
The purpose of the Product Quality Engineer role is to oversee and enhance product performance across all facets. This involves minimizing defect rates, ensuring the evolution of product features aligns with requirements, and maintaining conformity standards across all production sites.
**Main responsabilities**:
The primary objectives are to monitor and enhance product performance metrics to maximize client satisfaction and generate sales opportunities.
Quality Performance:
- Ensure product conformity to specifications across all factories.
- Evaluate product performance using key performance indicators (KPIs) such as after-sales service rate, client satisfaction, and non-conformity rates.
- Analyze after-sales service issues to determine their origin, frequency, and responsibility.
- Identify and implement corrective solutions with factories or carriers to reduce after-sales rates using methodologies like 5P, 5M, and 8D.
- Conduct audits of production sites to ensure compliance.
- Streamline internal document management for certifications, legal compliance, and product specifications.
Feature Performance:
- Develop and update the product evolution roadmap based on WWI objectives, supplier lead times, and factory capacities.
- Gather and validate specifications including 3D plans and bill of materials (BOM).
- Conduct feasibility studies and cost estimations for proposed changes.
- Coordinate with factories and suppliers to implement product evolutions.
- Proactively manage internal communication regarding product changes and updates.
**Get to know Tatiana, Supply Manager**:
Tatiana joined WWI in January 2023 as Supply-chain & Production Manager.
She pratices Aïkido and loves reading
**️ Benefits**:
Compensation: 45-50K€ + BSPCE
️ Central Paris location for offices and showroom
Remote work: 2 days/week
Health coverage through Alan
Swile card (€9)
Mobility package
**Do you recognize yourself in this?**:
- Degree in Engineering (Industrial, Mechanical, or similar).
- Minimum of 5 years of relevant experience.
- Proficiency in 3D software, such as Fusion 360 or Solidworks, is advantageous.
- Experience in physical product evolution and understanding of manufacturing processes and supply chain management.
- Competency in project management, including the ability to create comprehensive roadmaps under various constraints.
- Strong problem-solving skills and a methodical approach to tasks and challenges.
**Recruitment step**:
- A 30’ call with Jessica, Talent Acquisition Manager.
- A 1h interview with Tatiana, Supply-Chain & Production Manager.
- A 1h interview with Tatiana and Alexandre, Head of Operations.
- A 30' interview with Yohann, Cofounder.
- A 30’ interview with Benoit, Supply-Chain & Production Coordinator and Adélaïde, Product Conception Engineer.
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