Assistant Store Manager

Il y a 3 mois


Paris er, France Ritz Paris Le Comptoir Temps plein

Poste: Assistant Store Manager (H/F)
Lieu de travail : Ile de France - Paris
Type d'emploi : Temps plein, CDI horaire de journée

Salaire : 28200.00 € /an + prime sur objectif

Sous la supervision de la responsable de la boutique, l’assistant(e) store manager est garant du respect de la politique commerciale. En tant qu’ambassadeur(rice) de notre marque et de nos valeurs, l’assistant(e) store manager collabore efficacement avec les autres membres de l’équipe, développe ses compétences et fait vivre à nos clients l’expérience unique Ritz Paris Le Comptoir.

**Les missions sont les suivantes**
- Il/Elle accueille et accompagne les clients dès leur arrivée dans la boutique en assurant un service personnalisé
- Il/Elle prend les commandes et effectue le service à table dans le respect des standards de qualité
- Il/Elle avertit sa hiérarchie de tout problème mettant en cause la qualité et l’excellence du service à la clientèle
- Il/Elle conseille en valorisant notre savoir-faire et les caractéristiques de nos produits grâce à un argumentaire maîtrisé
- Il/Elle débarrasse et nettoie les tables après le départ de chaque client dans le respect des procédures en vigueur
- Il/Elle participe au nettoyage de la vaisselles dans le respect des procédures en vigueur
- Il/Elle applique les procédures d’hygiène, de nettoyage et de sécurité du matériel et des locaux dans le cadre de la réglementation
- Il/Elle participe à la mise en place des produits et au respect du merchandising dans les vitrines et étagères
- Il/Elle est en charge de déposer en cuisine les plateaux vides et de ramener les réassorts demandés
- Il/Elle vérifie les dates limites de conservation de nos produits
- Il/Elle respecte les recettes de fabrications des boissons
- Il/Elle respecte les standards de présentation ainsi que les normes d’hygiène HACCP
- Il/Elle suit et analyse au quotidien les indicateurs commerciaux de la boutique
- Il/Elle applique la stratégie commerciale et propose des idées innovantes pour développer le chiffre d'affaires du point de vente,
- Il/Elle propose des challenge commerciaux
- Il/elle est en charge de développer la performance du magasin en veillant à un service client d’excellence et à des actions de fidélisation
- Il/Elle est présent sur le terrain, anime, coach et motive les équipes de vente en créant un environnement de travail positif
- Il/Elle fixe des objectifs SMART et communique de façon claire, concise et précise
- Il/Elle participe à l’élaboration des plannings
- Il/Elle organise et anime les briefings hebdomadaires ainsi que les formations produits
- Il/Elle soutient et accompagne les messages du store manager et fait des feed back

**Profil recherché**:

- Formation - Ecole de commerce ou équivalent hôtellerie restauration
- Expérience de la vente et/ou du service
- Appétence pour les secteurs du luxe et de la gastronomie
- Anglais courant (une autre langue étrangère est un plus)
- Connaissances sur la gestion d’une boutique de luxe
- Leadership
- Proactivité
- Qualités relationnelles et capacité d’écoute
- Enthousiasme et dynamisme
- Rigueur et sens du détail
- Esprit d’équipe

Type d'emploi : CDI

Salaire : à partir de 28 200,00€ par an

Avantages:

- Cantine
- Participation au transport

Types de primes et de gratifications:

- Primes

Lieu du poste : En présentiel


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