Field Service Technician
Il y a 2 mois
**Field Service Technician M/F/d**:
**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**:
**This position reports to**:
Marketing Manager
**Your role and responsibilities**:
Our commitment to diversity and inclusion: ABB is an inclusive company and our ambition is to recruit and promote diverse talent. Our job descrip-tions are gender-neutral. The masculine gender is used here to simplify the text. Common tasks within the framework of the various interventions: - Prepare work (reserve/order necessary equipment, PPE, tools, documentation, etc.). - Draws up the work report and documentation relating to the customer's work, using the appropriate IT tools. - Obtains the customer's signature on site. - On-call duty (telephone and on-site) for service contracts. - Operationally supervises subcontractors on the customer site: - Organizes and allocates on-site activities (ABB and/or subcontractors). - Supervises the quality of assignments carried out. - Issues work, quality, safety and environmental instructions - Together with the customer, identifies new opportunities for ABB and communicates this information to internal teams (sales representatives, account managers). Installation/Commissioning/Maintenance/Training: - Carry out installation and commissioning in accordance with the requirements of the order, in particu-lar deadlines. - Carry out preventive and corrective maintenance on equipment. - Carries out practical training of equipment on customer site, if required. Service contracts: - Within the framework of annual service contracts, carries out scheduled checks, determines mainte-nance requirements and any repairs required. - In the event of a technical fault, performs a technical diagnosis and repairs the fault to restore the correct operating mode, notably by replacing defective parts or equipment, either by telephone with the customer remotely, or at the customer's site, according to the requirements of the mission order, notably deadlines. You'll be joining a high-performance team where you can flourish.
**Qualifications for the role**:
- Bac + 2 or equivalent in the technical field of the division
- English read and written
- Behavioral skills: Autonomy / Results orientation / Customer orientation / Commercial sense / Col-laboration / HSE culture
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