Internship - Internal Customer Service

il y a 2 semaines

Marseille, France CMACGM Temps plein

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
YOUR ROLE
We are looking for a motivated intern to join our Military Cargo and Explosive Cargo Department. You will actively participate in managing bookings, ensuring their compliance with international and local regulations. You will also be involved in obtaining the necessary documents and authorizations to ensure the safety and legality of our transports.
WHAT WILL YOU DO?
- You will ensure the follow-up and validation of bookings.
- You will create product sheets for military cargo.
- You will conduct webinars with local agents and general managers to update port sheets.
- You will follow up on files received by the GBS.

WHO ARE WE LOOKING FOR?
- You are preparing a Bachelor's degree (BAC +3) in Logistics or Supply Chain.
- You have excellent proficiency in Excel, including VBA and advanced formulas.
- You have a good knowledge of the maritime domain.
- You have experience in operational and logístical environments.
- You are autonomous and capable of working independently.
- You have strong analytical skills and the ability to take a step back.
- You have a synthetic mind.
- You are rigorous and organized.
- You are proactive and a source of proposals.

Find out more about CMA CGM Group's Sustainable Development approach and net zero carbon emissions by 2050 ambition. Find out more about CMA CGM exceptional work environment.
91,3% of our interns and apprentices recommend CMA CGM Group for a professional experience
Watch their video testimonals
Come along on CMA CGM’s adventure
Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines

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