Immigration Supervisor

Job Description

We have a very exciting opportunity to join our French Inbound immigration team in Paris as a Business Immigration Supervisor on a permanent basis. This is a great opportunity to join a world-leading immigration firm and work with some of the best professionals in the field.

About Us

Fragomen is recognized as the world's leading immigration services provider. Immigration is not just a practice area within our firm—it is our only practice. We provide comprehensive immigration services for short
- and long-term international assignments, permanent transfers, and the local hire of foreign workers. Our knowledge of international legal, regulatory and policy issues allows us to provide our clients with strategic advice and effective and efficient immigration solutions to assist them in achieving and maintaining a competitive edge in the global marketplace.

No other immigration firm can match our size, scope, talent or resources. With more than 5,700 immigration professionals throughout over 55 strategically located offices across 32 countries, we offer the highest quality immigration services on a global, regional and country basis. Each Fragomen office is established either as a law firm or an immigration consultancy, in accordance with applicable local law and regulation. Our expansive global network is cohesively unified and connected through use of our proprietary, immigration-specific technology.

There has never been a better time to join the world’s leading immigration firm in a management position.

About the team

The Fragomen French inbound team, based in Paris (La Défense), is a team of approximately 35 professionals all from different backgrounds with extensive experience in French immigration law. We provide the full suite of French immigration support to some of the biggest employers in the country and the world across multiple industries.

Due to continued growth, we are looking to expand our Management Team.

The Opportunity

You will identify training and development needs for other team members and suggest development outcomes to the Manager of the team. The Immigration Supervisor will act as a role model for more junior members of staff, assisting them to develop their core competencies.

Key responsibilities at Supervisor level will include:
- Assisting accountability for day-to-day client relationships, growing the client base, leading a team of engaged and motivated employees- Management of a diverse team, their workload, performance, training and development and quality of support for clients.- Responsible for maintaining good client relationships and close management of VIP cases, escalations as well as active participation in presentation and meetings with clients- Liaising with all key stakeholders in client accounts and establishing relationships with Partners, other Managers, global and regional Client Service Managers and other relevant stakeholders across their accounts and within the Practice- Taking the lead or assisting on diverse projects imperative to continuous improvement in the Practice and the wider Firm- Sharing best practices and provide strategic insights into complex inquiries, projects, high profile matters.- Identifying and pursuing new client opportunities.- Scoping and pricing of service models; identifying and implementing new service models for the team- Engaging with government officials and external organisations on behalf of the Firm- Actively assisting with and participating in internal and external conferences, seminars and client networking events

Your professional experience- You may have a minimum of 4 - 6 years of experience in service delivery (in immigration/tax/global mobility) combined with proven experience in leading client account- Ideally you will have a relevant academic background; an emphasis on FR immigration law and policies would be an asset but not mandatory- Native or bi-lingual proficiency in FR is mandatory; English is our main communication language- The ability to analyse, structure, build and define clear processes- Demonstrable experience in a client facing role, with strong customer service experience and the ability to present to clients and manage escalations- Excellent organisation skills with the ability to plan, prioritize, meet deadlines, monitor budgets and manage multiple projects- Hands-on and efficiency-driven (suggestions & implementation), and solutions focused- People management experience is preferable. You will be managing a team of 3-5 Consultants and Jr Consultants

Fragomen in Paris

Working at Fragomen Global LLP in Paris gives you the opportunity to work in an international environment with dedicated, friendly, and ambitious people which are all very proud of our team spirit. You will experience a great place to work, a place of mutual respect with a great appreciation for diversity, equity, and inclusion.

We promote an environment where employees can thrive and progress in our firm.
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