.NET Developer

**Coders Connect** has partnered with a Global Professional Services Firm delivering business outcomes that transform industries and shape the future. Assisting the worlds most innovative companies to turn their biggest challenges into opportunities, resilience, and growth, from creating hyper-connected supply chains to transforming customer and employee experiences.

**Responsibilities**
- Responsible for resolving technical issues for consumers, partners, clients or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures.
- Creating, scheduling, monitoring jobs, and troubleshooting jobs
- Go through logs and trace back to code as to what is going wrong.
- Manage and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support.
- Execute and manage day-to-day operations via ticketing tools and processes.
- Ensure the appropriate tool is updated following SLA specifications with case notes, status updates, and case closure information.

**Requirements**:
**Minimum Qualifications**
- B.E./ B.Tech/ MCA or equivalent

**Preferred Qualifications**
- Experience in VB.Net, C#, ASP.net, WCF, MVC, AWS
- Strong understanding of Relational database concepts
- Good knowledge and work experience in SQL Server, PL/SQL
- Experience with GIT and Windows form
- Experience with html, CSS, JavaScript, jQuery, LINQUE.
- Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus.
- Strong written and verbal communication skills
- Flexible to work in shifts on a rotation basis.
- Willingness and ability to multi-task.
- Willingness to learn the Product/Platform and associated technologies.
- Should be able to handle client calls, and manage & mentor team.
- Technical understanding of products/services and/or ecosystem being supported.