Customer Support Engineer
Il y a 2 mois
Date limite:
Non défini(e)
Pays:
France
Localisation:
Montbonnot-Saint-Martin, Isere
ID de poste:
R0055060
Catégorie d'emploi:
Ingénierie
**POSTULER À CET EMPLOI**
Qui sommes-nous ?
Leader sur son marché grâce à ses compétences dans les solutions logicielles de mesure 3D, la conception de dispositifs électroniques de contrôle dimensionnel et les services associés, Metrologic Group renforce ses équipes afin de poursuivre sa croissance..
Ce que nous proposons ?
- Type de contrat _: CDI
- Nombre de poste à pourvoir_ : 1
- Date de prise de poste souhaitée_ : Dès que possible
Au sein d’une équipe jeune, accueillante et dynamique vous contribuez à assurer l’interface technique de notre société et participerez au soutien technique et métier auprès de nos clients en France et à l’étranger.
Vous aurez en charge les missions suivantes:
- Recevoir les demandes clients,
- Accompagner nos clients dans leurs problématiques techniques et métier,
- Valider le bon fonctionnement des produits avant ou pendant la phase de commercialisation,
- Faire le lien avec l’équipe développement et/ou commerciale pour des dysfonctionnements ou des demandes d’amélioration,
- Faire évoluer les manuels utilisateurs et support de formation,
- Participer à des projets de développement et d’intégration de nos solutions chez nos clients
Pour vous accompagner dans ces missions, Metrologic Group met en place un véritable parcours de formation et d’intégration sur nos produits logiciels, appareils de métrologie 3D (tout type de technologies : MMT, Laser, Optique, photogrammétrie) et un soutien métier à nos méthodes.
Ce poste vous correspond si:
Vous avez une formation ingénieur(e) mécanique ou équivalent, complétée par une formation ou un séjour d’une durée significative dans un pays anglophone, vous permettant d’avoir une pratique opérationnelle de la langue anglaise.
Vous faites preuve de curiosité et d’ouverture d’esprit, familier de l’outil informatique, doté d’un bon relationnel et vous avez un goût prononcé pour les nouvelles technologies.
Votre esprit d’analyse est affûté et vous permettra de trouver les solutions aux différentes problématiques remontées par les utilisateurs de nos logiciels.
Ce que Metrologic Group peut vous offrir:
- Des collègues de travail accueillants
- Un cadre de travail agréable et convivial dans un bâtiment neuf
- Des missions à haute valeur ajoutée au cœur des innovations technologiques
- Une formation à la spécificité de nos produits
- De l’autonomie et une responsabilisation dans la réalisation des missions
- Des perspectives d’évolutions à moyen terme
- Une mutuelle d’entreprise performante, et un plan d’épargne entreprise et retraite
- Des tickets restaurants à hauteur de 9 euros par jours travaillés
- Une situation géographique idéale à proximité de Grenoble, desservie par les transports en commun et pistes cyclables
Date limite : Non défini(e)
ID de poste : R0055060
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