Marketplace Operations Manager
il y a 3 jours
**About the Role**
In the Uber France Marketplace Operations team, we partner with Product, Local Operations, and Cross-functional partners to build and scale impactful products and data-driven processes across the region. The French Marketplace Ops team is responsible for optimizing and improving marketplace efficiency for drivers, riders, and the overall platform in France.
- **Create and Execute the Rest of France Strategy**: Develop and implement strategies tailored to the unique characteristics and needs of the markets within the Rest of France (RoF) to ensure long-term growth and marketplace health.
- ** Scale Marketplace Products and Processes**: Work as a bridge between EMEA Operations, cross-functional, and product teams to contribute to product requirement definitions, experimentation, launch, and scale-up of new products in France; perform analytics for ongoing optimization.
- ** Project Management and Execution**: Manage projects related to marketplace products and processes by creating launch and expansion plans, aligning multiple stakeholders, tracking issues, conducting root-cause analyses, and tracking progress against goals.
- ** Analytics & Data-Driven Decision Making**: Develop comprehensive, data-backed frameworks and models to drive marketplace decisions (such as investment and pricing) in the region and optimize overall marketplace efficiency.
- ** Stakeholder and Partner Management**: Build and maintain strong relationships with local operations and Small Cities teams and other partners by providing valuable insights and contributing to their success.
- ** Main Thought Partner**: Act as the primary thought partner for the Head of Marketplace and France's Regional General Manager (RGM) with a specific focus on all matters related to the Rest of France (RoFR), offering insights and strategic guidance to support marketplace growth and health initiatives.
- 3-5 years of proven experience in operations, logistics, consultancy, or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Fluency in French and English (both written and spoken) is required.
**Bonus Points / Preferred Qualifications**:
- Proficiency in using data analysis tools (SQL, Python, R, etc) and software.
- Ability to manage multiple projects and meet deadlines.
- Demonstrated ability to create and execute strategic plans specific to localized markets.
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