Luxury Sales Associate
Il y a 2 mois
Reporting to: Store Manager
As Sales Associate in our new Giverny Outlet, you will have to provide a high standard customer service according to the Company’s standards and procedures and to contribute to the achievement of the store sales target
Key Responsibilities:
- Providing exceptional standards of customer experience surpassing customer expectations at every opportunity by following La Perla Selling Ceremony and carrying out CRM activities according to the Company’s policies and procedures
- Demonstrating and reflecting the glamorous, luxury lifestyle image of La Perla through customer service, attitude, personal grooming, dress code and behaviour
- Developing a detailed knowledge of the product including construction, materials, care and designin order to provide exceptional and knowledgeable customer service
- Participating in, and representing La Perla at all times and during promotional events and activities in particular
- Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance
- Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets
- Actively ensuring merchandise presentation reflects VM standards and general tidiness and cleanliness of the boutique at all times
- Playing an active role in replenishing stock according to La Perla procedures and policies
- Collaborate with the team in organizing the product in the stock room including participating in stock takes and helping to keep the stock room tidy and clean
- Attending and participating in all store meetings and training events as required ensuring good communication is maintained
**Skills**:
- Demonstrable success gained as a Sales Associate with a recognised luxury brand
- Excellent communication skills both written and verbal
- Fluent English. A second & third language would be ideal
- Demonstrable sales skills
- Knowledge and understanding of the luxury market, customer service and fashion
- Successfully able to handle multiple demands and competing priorities
- Seeks opportunities to be proactive and pre-empt client needs
- Demonstrates respect and politeness and regularly exceeds customer expectations
- Shows innovation and initiative in setting customer care standards
- Team player
- Strong attention to detail
- Able to work flexibly, embrace and manage change
- Well groomed and demonstrate an attitude of professionalism, conscientiousness and reliability
- Enthusiastic, self-confident and self-motivated
- Understand and represent the luxury lifestyle image of La Perla
- Professionalism is maintained under all circumstances
- Prepared to go the extra mile to achieve targets
Type d'emploi : Temps plein, CDI
Salaire : à partir de 1 800,00€ par mois
Avantages:
- Participation au Transport
- Titre-restaurant
Programmation:
- Travail en journée
Types de primes et de gratifications:
- Primes
Formation:
- Bac +2 (BTS, DUT, DEUG) (Exigé)
Expérience:
- Vente: 2 ans (Exigé)
Langue:
- Anglais (Exigé)
Lieu du poste : Un seul lieu de travail
Date de début prévue : 01/04/2023
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