IT Operation Specialist
Il y a 2 mois
A vacancy for a **IT Operation Specialist **has arisen within **Airbus Helicopters **Information Management directorate in **Marignane **.
The successful applicant will join the IM Transverse Function Solutions domain.
You will deliver and deploy IT products and services with end-to-end accountability in conjunction with the Product Managers.
**Your working environment**:
Major economic hub with Marseille-Provence Airport, Marignane is a dynamic city in the southeast of France. It is located near the cities of Aix-en-Provence and Marseille, which host a rich cultural and tourist offer. Close to the beaches of the Côte Bleue, it offers many options for water sports activities.
How we care for you:
- Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
- Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
- Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
**Your Challenges**:
- Ensures the provisioning of new software packages and upgrades.
- Maintains the infrastructure in operational condition in line with OLA/SLAs.
- Monitors and tracks system performance against negotiated service-level agreements (SLAs).
- Communicates improvement, updates and obsolescence management of products to the IT Product Manager.
- Performs the ITIL based support processes that include incident, problem, change, configuration, and event management.
- Analyses console messages, diagnoses system failures and takes corrective action in order to ensure continuity of operations, escalating to other technical teams and vendors as needed.
- Supervises system backup processing, and leads disaster recovery tests Identifies and implements technologies and processes that improve the reliability, efficiency and availability of the systems environment
**Your profile**:
- Master's degree (or equivalent) in IT or a related discipline.
- 5-10 years’ experience in technical roles in IT.
- Basic infrastructure & network knowledge
- Incidents and change management, performance and SLA follow-up
- Technical knowledge on SQL Server, Tomcat/Apache and Linux
- Team and collaborative spirit, transparent communication and welcome problem attitude
- Advanced level of English
Not a 100% match? No worries Airbus supports your personal growth with customized development solutions.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
**Company**:
Airbus Helicopters SAS
**Employment Type**:
Permanent
- Classe Emploi (France): Classe G13
**Experience Level**:
Professional
**Job Family**:
Digital
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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