Customer Success Manager
Il y a 5 mois
**Customer Success Manager en comptabilité**
Diplômé d’un DCG et bénéficiant d’une première expérience, acquise lors d’une alternance ou d’un premier emploi en tant que comptable, vous êtes aguerri et/ou affichez une aisance naturelle dans la relation clientèle.
Vous souhaitez ainsi poursuivre des missions avec une forte dimension relationnelle clients et mettre à profit votre expertise comptable au profit de missions de formation et de conseils auprès d’entrepreneurs ou de cabinets comptables.
Vous savez faire preuve d’écoute, d’adaptation relationnelle et de pédagogie. Vos expériences précédentes et/ou votre personnalité vous permettent d’adopter l’attitude adéquate pour accompagner, rassurer et former vos clients face à leurs questionnements et/ou difficultés dans l’usage de logiciels.
Vous faites preuve d’un fort sens du service.
Vous êtes à l’aise avec l’informatique et maîtrisez les logiciels bureautiques.
Vous souhaitez rejoindre une équipe à taille humaine, être reconnu comme référent auprès de clients et exercer les missions de **C**ustomer Success Manager.**
**BLEEZ **est l’environnement idéal pour envisager ce nouveau challenge
Rattaché au service « _Customer Success_ », vous aurez en charge les missions suivantes:
- Aider l’onboarding de nos utilisateurs sur notre logiciel BLEEZ
- Former nos nouveaux utilisateurs
- Les guider pour qu’ils fassent les bons choix en leur donnant du conseil
- Faire remonter aux équipes de développement l’information nécessaire à l’amélioration continue du logiciel BLEEZ
Nous vous proposons un contrat à durée indéterminée, 39h/semaine, basé à Laval (53). Des déplacements occasionnels sont à prévoir.
**Acteur historique des logiciels de gestion d’entreprise, le logiciel BLEEZ **propose à chaque dirigeant de TPE/PME des solutions de gestion comptable et financière à la pointe de la technologie.
**BLEEZ continue à innover, à s’adapter aux évolutions technologiques et réglementaires **:il** **garantit rapidité, simplicité d’usage et maintient un haut niveau de fiabilité et de sécurisation du traitement des données comptables permettant à chacun de ses clients de garder l’esprit libre pour entreprendre.
Cette performance est le fruit de l’engagement d’une équipe de développeurs, de conseillers clientèle et de responsables projets passionnés, qui aiment le travail bien fait et les challenges, et créent des environnements de travail conviviaux et professionnels.
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