Onsite

Indefinite
- Full time
- 74600, FRANCE - Seynod, France

To strengthen our team, we are looking for a **Customer Service Assistant**, to work at our factory in Seynod (74).

**RESPONSIBILITIES**
- Process and follow up customer orders in accordance with the contract review
- Create and maintain a trusting relationship with customers
- Process and follow up the production plan
- Handle the interface between the various parties involved (customers, suppliers, carriers, sales staff and internal departments)
- Prepare pro forma invoices, invoices and customer credit notes in the case of dispute
- Answer the telephone, provide customers with information and/or direct them to the right people
- Carry out stock entries and draw up delivery notes
- Contributing to the continuous improvement of the service and updating the department's procedures/working methods

**REQUIREMENTS**
- International Business or Sales Administration degree preferred, and a first successful experience in a commercial or Sales Administration /Customer position
- Fluent in French and English, another language would be appreciated
- Knowledge of SAP is a plus
- Good inter-personal skills, be able to work as a team
- Have an interest in administrative tasks
- Be rigourous
- Have good analysis skills

**SALARY**

Based on profile and experience: show us what you can do

**POSITION**
- Permanent contract, full time Position open to disabled workers

**LOCATION**
- Seynod (74), France

**ICAPE Group** is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts.

In more than 60 countries, +3650 customers trust the quality services we offer.We are headquartered in Paris area, France, but we have 34 subsidiaries in Europe, Asia, North & South America staffed with +650 skilled employees.
- Indefinite
- Full time
- 74600, FRANCE - Seynod, France