Field Service Technician, Northern France
il y a 2 jours
Overview:
Technician performs maintenance and start-up interventions at Customers’ locations, mainly in FGFD products, and on SCBAs test benches (Smartcheck).
**Responsibilities**:
**Maintenance (preventative - corrective)**
- Responsible for a certain amount of maintenance contracts in his geographical area.
- Fulfills the contracts at Customers’ sites (preventive maintenance): plans the visits, orders spares, prepare documentation and tooling, makes safety risk analysis, maintains and issues complete, honest and undebatable reports in a timely manner.
- Goes to Customers on emergency calls for corrective maintenance.
- Product Groupe serviced: PG07/14 (FGFD) and PG20 (Wingrip) + PG01 (SCBAs test benches) according to the market / team / area needs.
- Responsible for own car stock. - e.g. order parts, monitors inventory.
- Supports calculation of contracts quotes by estimating required hours, parts and kilometers.
**Start up - commissioning of ETO projects**
- Once delivered and installed by the Customer or our subcontractor, the technician checks the installation / system, powers it and make all relevant actions to make the system meet the order’s requirements.
- Performs the Site Acceptance Test with the Customer, gets the Customer’s approval.
**Warranty and sales support**
- Fixes warranty and Quality issues at Customer’s locations. Supports sales in appointments, technical assistance etc.
**Misc.**
- Project Work and daily business
- Cooperation in projects to improve service processes.
Qualifications:
**Experience (required)**:
- 2 years in a technical position in an industrial environment
**Experience (preferred)**:
- 5 years as a field Service engineer
- Instruments/measuring/detection, electromechanics, pneumatics
**Education (required)**:
- Electronics/Electrical technician (BTS / IUT degree)
**Education (preferred)**:
- English
**Travel**: 90% at Customers / 10% home office/others. Estimated driving time 30%.
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