Architect - IT Projects
il y a 2 semaines
Enterprise marketplaces are growing at more than twice the rate of overall eCommerce. Mirakl's mission is simple. We help our 350+ clients seize this opportunity by providing the industry's first and most advanced enterprise marketplace SaaS platform, unparalleled expertise, and a rich ecosystem of sellers to accelerate the launch and scale of their marketplace.
Our latest $555M Series E fundraising values the company over $3.5B and places it among the most dynamic players in eCommerce, globally.
To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a highly collaborative Senior Manager - IT Projects to help roadmap, manage, and deploy our global information systems for all major support functions (IT, Finance, Legal, Sales, Customer Success, etc.)
**Your Impact**
As Senior Manager - IT Projects, your mission is to design and deploy the roadmap for Mirakl's global information system, enabling the support functions (IT, Finance, Legal, HR) as well as the Sales, Marketing, and Customer Success functions to have market-standard productivity tools that provide a quality employee experience.
You will be responsible for the design and prioritization of the software to be integrated with Salesforce, and the evolutions of these same softwares in accordance with the company's needs in terms of productivity, security, regulator, compliance and collaboration.
The main softwares used within the IS are the following:
- Salesforce
- Jumpcloud Directory
- Netsuite
- Anaplan
- Tableau
- Bamboo
**What you will do at Mirakl**
- Design with the Management team the short
- and long-term roadmap of the functional areas to be covered by new softwares / softwares evolutions, to provide a best-in-class service and continuously improve the quality and efficiency of our processes and our costs (incl. tool selection, case study & benchmark)
- Manage in particular the Salesforce architecture, to ensure a proper alignment with Mirakl strategy & revenue generation objectives and guarantee overall consistency of the infrastructure and scalability
- Build, with Business owners teams, the commitments of the projects (costs, milestones, quality), and ensure the management of the integrators
- Support Mirakl teams in the implementation and evolution of their tools to deliver adapted and long term technical solutions
- Oversee all system evolutions to ensure a proper coordination between teams and tools, and ensure a proper data integrity management
- Define objectives in terms of service level agreements and user satisfaction
- Document the tools architecture and major workflows, and guarantee an appropriate level if internal control
- Manage external integrators relations
- 10+ years of experience working as a Systems or Project Manager
- Must have Salesforce experience as an administrator or architect
- Experience with managing implementations in the past - ERP or CRM
- Experience managing interface/connection between tools, including Salesforce
- Strong written and oral communication skills in both French and English
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