Event Host
il y a 3 semaines
Le rôle principal d'un hôte **iLUKA** est d'agir en tant qu'ambassadeur représentant la marque de notre client et d'offrir des expériences d'hospitalité exceptionnelles et mémorables à tous les invités qui nous rejoignent lors de nos événements sportifs mondiaux d'envergure.
Nous rechercherons des hôtes pour nous accompagner lors de **Jeux Olympiques de Paris 2024** dans le cadre de nos différentes missions. Vous devez impérativement être disponible à compter de **mi-juillet 2024 **et durant la première partie du mois d'**août 2024. **Vous travaillerez 6 jours par semaine et devez être disposnible les week-ends pendant cette période.
**Les responsabilités clés**
- Accueillir les invites à leur arrivée et être leur premier point de contact ;
- Gérer et organiser les groupes d'invités pour s'assurer qu'ils sont au bon endroit au bon moment ;
- Accompagner les clients tout au long de leur voyage et traiter efficacement tous les problèmes ou ceux qui surviennent afin de rendre l'expérience client agréable ;
- Offrir un service client exceptionnel et créer un environnement convivial, amusant et axé sur les clients ;
**Les responsabilités liées aux environnements suivants**
- Aéroport/Hôtel/Desk/Lounge/Event/Coach_
- Agir en tant que premier point de contact pour les clients arrivant à l'aéroport et fournir un service d'accueil bienveillant ;
- Agir en tant que dernier point de contact pour les départs des clients ;
- Gestion des listes d'invités ;
- Assurer la transition des invités aux équipes d'accueil des transports.
- Gérer le bureau d'accueil pour enregistrer les clients de l'hôtel/du programme d'accueil, fournir des informations et une assistance aux clients de l'hôtel concernant leur programme spécifique ;
- Hospitality Venue_
- Rencontrer et accueillir les invités de manière bienveillante ;
- S'assurer que le lieu est bien présenté et propre ;
- Fournir une assistance aux équipes du site selon les besoins ;
- Soutenir l'équipe F&B/Lounge sur les différents éléments.
- Venue/Showcasing_
- Gérer et organiser le flux des invités sur place ;
- Fournir des services d'accueil VIP / des services de vestiaire ;
- Gérer les problèmes de file d'attente et de foule en toute sécurité ;
- Fournir les informations nécessaires et de l'aide aux clients si besoin.
**Compétences & connaissances**
- **Français et Anglais courant**:
- Sens de la communication
- Capacité à réfléchir rapidement et à résoudre les problèmes calmement et efficacement
- Grande énergie, à l'aise de travailler potentiellement de longues heures dans un environnement exigeant mais gratifiant et convivial
- Implication, adaptabilité et motivation
- Esprit d'équipe.
Type d'emploi : CDD
Durée du contrat : 3 semaines
Salaire : 15,00€ par heure
Avantages:
- Horaires flexibles
Programmation:
- Disponible le week-end
- Heures supplémentaires
- Travail en journée
- Travail les jours fériés
Types de primes et de gratifications:
- Heures supplémentaires majorées
Capacité à faire le trajet ou à déménager:
- Paris (75): Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Requis)
Langue:
- Anglais couramment (Requis)
Lieu du poste : En présentiel
Date de début prévue : 18/07/2024
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