Channel Reporting

Il y a 2 mois


Valbonne, France Fortinet Temps plein

**Channel Reporting & Analytics Administrator
- EMEA**
**Location: Sophia Antipolis (France)**

**Role Overview**:
The Channel Reporting & Analytics Administrator is part of the EMEA Channel Operations team, a team of professionals that interacts with our Channel community to provide and process information in response to inquiries, concerns and requests about products and services.

In this role will own a set of specific and documented reports delivery as part of the weekly, monthly and quarterly cadence. All of these reports (and their quality) are key for the Channel business to run smoothly.

She/he will be in charge of the collection of the POS and Inventory reports from FTNT distributors, managing also the relationship with our external data cleaning agency.

To find appropriate information, he/she will have to be in touch with different departments within Fortinet (Operations, Finance, Technical, IT ) located in the US Silicon Valley headquarters, the Sophia Antipolis EMEA headquarters, and other regional offices.

**Responsibilities**:
Support the internal team with data processing and verifying accuracy

Professionally handle incoming reporting requests and ensure they are received promptly.

Thoroughly and efficiently in gathering information, access and fulfil internal customer needs.

Maintain process documentation by updating it when necessary

Communicate and coordinate with internal departments

**Required Skills**:
English

Data collection and analytics including attention to detail and accuracy

Ability to work in a fast-paced environment Knowledge and understanding of channel/indirect sales would be a plus

Customer service orientation

Adaptability & Initiative

Possess a strong work ethic and team player mentality.