Software Engineer
il y a 3 semaines
Front is on a mission to make work happier with the first-ever customer communication hub. Relationships are everything in business, but they’re hard to maintain as a business grows because traits like trust, compassion, and empathy are human qualities that have been difficult for technology to scale. We’ve reimagined the way businesses communicate by bringing customer conversations to the center of one’s focus. Today, nearly 8,000 businesses-including Dropbox, Airbnb, Lydia, and Saint Gobain-have discovered that they can still grow their business and keep the human touch. With $204M in funding, Front is backed by Sequoia Capital and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, Zoom, and PagerDuty.
At Front, our search stack powers intelligent features and algorithms that help surface the most relevant results to users all across the product, improving product navigation, usability and delightfulness. We’re looking for talented, self-motivated engineers with a background and interest in search to join Front's core search team based in Paris. With work on the team ranging from conversation search to contacts autocomplete and spans the Front web, desktop, and mobile apps, we've only begun to scratch the surface of what we hope to see evolve into a unique, universal search experience that underpins the customer communication hub of the future.
**What will you be doing?**:
- Bring your search expertise to the team to transform our ideas into features, and improve the search experience for thousands of customers
- Have an impact on all the searchable resources at Front and beyond and become a solid contributor to the organization
- Improve our existing algorithms models to increase search accuracy
- Partner closely with research designer, engineers, and dedicated product manager
**Some numbers (across 2 regions and )**:
- In-house managed Elasticsearch clusters
- ** 120 TB** of production data
- ** 650M** of search queries served per day
- ** 465M** of indexing queries processed per day
**What skills and experience do you need?**:
- Product-minded: committed to building the best user experience.
- 2+ years of industry experience building highly available, large-scale distributed search systems at a large-scale internet service (example: Elasticsearch).
- Knowledgeable about modern web technologies and excited to learn new ones, e.g. Node.js ES6, TypeScript,(_Bonus:_ React if making a neat search UI to have an impact on the whole search experience)
- Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.
- Understand the trade-offs between different engineering solutions when solving a problem, value pragmatism over idealism.
**Bonus**:
- Rigor in A/B testing, test coverage, and other software development best practices
- Experience working with complex data models at scale
**What we offer**
- ✨ Competitive salary
- Equity for permanent positions (we are post-series D & backed by some of the best VCs in the US)
- Private health insurance fully covered by Front
- Brand new office in Paris
- Flexible Fridays - learn more here
- Flexibility to work from anywhere 3 days/week
- Mental health support with Modern Health
- Family planning support with Maven
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