IT On-site Support Engineer

il y a 4 semaines


Toulouse, France NXP Semiconductors Temps plein

**Job Summary**:

- The IT On-Site Support Engineer is a member of IT France team and reports to the IT France Manager.
- He/She provides IT support to users on site when/where required, especially when the Service Desk team can’t solve issues remotely.
- While Corporate IT Service Owners are responsible for defining IT services and enabling their delivery, the IT On-Site Support Engineer facilitates the deployment and support of IT services on site.
- He/She provides support to Business Events and Stand-up Meetings.
- Facilitates on site IT trainings, IT round table, information sharing and awareness sessions for end users.
- Supports the deployment of Global IT Strategy, Corporate directives, global changes and projects.
- Handles complaints and follow up actions together with the Site IT Manager.
- Has mandate to contact users regarding legal issue, license issue, in absence of the Site IT Manager.
- Gathers feedback on delivered services and identify improvements in services and processes.
- Attends and provides support to IT audits, quality audits, security audits.
- Works on improvement plans, recommendations and observations as outcome of audits.
- Ensures policy requirements are implemented properly on site to secure certifications.
- Works in close collaboration with all key stakeholders on site.
- Works with peers of other sites and attends global IT On-Site Support engineers meetings within his network of expertise as member of a global team, to share best practices and improve global services and processes.
- Contributes to customer satisfaction related to all IT services provided.
- Establish good relationship with colleagues, local IT team and users.

**Job Qualification**:

- At least Bachelor degree in IT
- IT support expertise on Windows 10/11, Linux is a plus, Network related issues understanding
- First time right attitude, able to build trustworthy relationship with users and stakeholders
- Good communication skills, both in French and English
- Experience with acting between business & IT service organization
- End user focus, enthusiastic and positive mindset towards customer satisfaction.
- Able to manage client expectations.
- Experience within a global organization is a plus

More information about NXP in France...


  • IT Support Specialist

    il y a 4 semaines


    Toulouse, Occitanie, France NXP Semiconductors Temps plein

    IT On-Site Support EngineerThe IT On-Site Support Engineer is a key member of the IT France team, reporting directly to the IT France Manager. Their primary responsibility is to provide IT support to users on-site, particularly when the Service Desk team is unable to resolve issues remotely.While Corporate IT Service Owners are responsible for defining IT...

  • IT Support Specialist

    il y a 4 semaines


    Toulouse, Occitanie, France NXP Semiconductors Temps plein

    IT On-Site Support EngineerThe IT On-Site Support Engineer is a key member of the IT France team, reporting directly to the IT France Manager. This role provides critical IT support to users on-site, ensuring seamless delivery of IT services. When remote support is not feasible, the IT On-Site Support Engineer takes charge, troubleshooting hardware and...

  • IT Operations Support Engineer

    il y a 2 semaines


    Toulouse, Occitanie, France Constellation Technologies & Operations Temps plein

    We're looking for a highly skilled IT Operations Support Engineer to join our team at Constellation Technologies & Operations. As an IT Operations Support Engineer, you'll be responsible for:Developing and deploying webforms and apps to automate corporate processes, including HR and project management.Staying up-to-date with the latest technologies to...

  • IT Support Specialist

    il y a 4 semaines


    Toulouse, Occitanie, France NXP Semiconductors Temps plein

    IT On-Site Support EngineerJob Summary:The IT On-Site Support Engineer plays a critical role in ensuring the smooth operation of our IT infrastructure. As a member of the IT France team, this individual will provide technical support to users on-site, collaborating with the Service Desk team to resolve issues efficiently.Key Responsibilities:Provide on-site...


  • Toulouse, France Tech Domain Temps plein

    We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...

  • Technical Support Engineer

    il y a 2 semaines


    Toulouse, Occitanie, France Tech Domain Temps plein

    We are seeking a skilled Technical Support Engineer to join our team at Tech Domain. As a key member of our IT department, you will be responsible for providing on-site support for various IT and networking tasks. Your expertise in system desktop administration, customer service, and technical troubleshooting will be essential in resolving issues...

  • Network Support Engineer

    il y a 1 mois


    Toulouse, France Tech Domain Temps plein

    We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...

  • IT Support Specialist

    il y a 2 semaines


    Toulouse, Occitanie, France Hamilton Barnes Associates Limited Temps plein

    Job Title: 2nd Line EngineerOur client, a leading provider of Cyber Security and IT Services in the UK, is seeking a skilled 2nd Line Engineer to join their team. As a Microsoft Gold Partner, Cisco Partner, and Juniper Partner, they pride themselves on delivering reliable and cutting-edge solutions to their clients.The successful candidate will play a...

  • IT Support Specialist

    il y a 2 semaines


    Toulouse, Occitanie, France Hamilton Barnes Associates Limited Temps plein

    As a 2nd Line Engineer at Hamilton Barnes Associates Limited, you will play a crucial role in providing IT support and ensuring the seamless operation of our clients' systems. With a strong focus on delivering exceptional service, you will be the bridge between our technical team and our clients, ensuring effective communication and understanding of their...

  • IT Support Specialist

    il y a 2 semaines


    Toulouse, Occitanie, France Tech Domain Temps plein

    Job Title: IT & Network Support TechnicianWe are seeking a skilled IT & Network Support Technician to join our team at Tech Domain. As a key member of our technical support team, you will be responsible for providing on-site support for our clients in various locations.Key Responsibilities:Provide technical support for IT and network-related issues,...


  • Toulouse, Occitanie, France Hamilton Barnes Associates Limited Temps plein

    Unlock Your Potential as a IT Systems Infrastructure Support EngineerAre you passionate about working with cutting-edge technologies and making a real difference in the world? We're seeking a talented IT Systems Infrastructure Support Engineer to join our team at Hamilton Barnes Associates Limited.Key Responsibilities:Administer and maintain Windows and...

  • IT Support Specialist

    Il y a 2 mois


    Toulouse, Occitanie, France Experis France Temps plein

    Experis France, a leading IT services and solutions provider recognized as a Top Employer 2023, is seeking an IT Support Specialist to join our team in Toulouse.As an IT Support Specialist, you will be responsible for providing technical assistance to clients, resolving issues related to hardware, software, networks, and telecoms. You will also contribute to...

  • IT Support Specialist

    il y a 2 semaines


    Toulouse, Occitanie, France Hamilton Barnes Associates Limited Temps plein

    Key Responsibilities:As a Technical Operations Engineer at Hamilton Barnes Associates Limited, you will play a crucial role in providing first-line support and ensuring the seamless operation of our client's systems. Your responsibilities will include:Troubleshoot and resolve hardware, software, and network issues in a timely and efficient manner.Collaborate...

  • Site IT Expert

    il y a 1 semaine


    Toulouse, Occitanie, France Just Evotec Biologics EU Temps plein

    Site IT ExpertJob SummaryWe are seeking a skilled Site IT Expert to join our team at Just Evotec Biologics EU. As a Site IT Expert, you will be responsible for bridging the gap between local business and technology groups, ensuring that IT solutions are aligned with business requirements.Key ResponsibilitiesAct as a liaison between local business and...

  • IT Support Specialist

    Il y a 2 mois


    Toulouse, Occitanie, France Experis France Temps plein

    Experis France is seeking a dedicated and skilled IT Support Specialist to join our growing team. In this role, you will play a vital part in ensuring the smooth operation of our clients' IT infrastructure. As an IT Support Specialist, you will be responsible for providing technical assistance to users across various client networks and systems. Your...

  • Site IT Expert

    il y a 1 mois


    Toulouse, Occitanie, France Just Evotec Biologics EU Temps plein

    Job Title: Site IT ExpertJob Summary:We are seeking a highly skilled Site IT Expert to join our team at Just Evotec Biologics EU. As a Site IT Expert, you will be responsible for bridging the gap between local business and technology groups, ensuring that IT solutions are aligned with business requirements.Key Responsibilities:Act as a liaison between local...

  • Site IT Expert

    il y a 3 semaines


    Toulouse, Occitanie, France Just Evotec Biologics EU Temps plein

    Job SummaryWe are seeking a highly skilled IT Site Expert to join our team at Just Evotec Biologics EU. As an IT Site Expert, you will play a critical role in ensuring the smooth operation of our site's IT systems and infrastructure.Key ResponsibilitiesAct as a liaison between local business and technology groups to translate requirements and enable the...

  • IT System Engineer

    il y a 2 semaines


    Toulouse, Occitanie, France MAASI Enterprises Ltd Temps plein

    IT System Engineer Job DescriptionMAASI Enterprises Ltd is seeking an experienced IT System Engineer to join a major project in the pharmaceutical sector. The successful candidate will be responsible for designing and implementing ITOT systems, providing support during validation testing, and managing comprehensive documentation.Key Responsibilities:Engineer...

  • IT System Engineer

    il y a 2 semaines


    Toulouse, Occitanie, France Data Rover Temps plein

    Job Title: IT System EngineerMAASI Enterprises is seeking a skilled IT System Engineer to join a major project at a company based in Toulouse. The successful candidate will provide support during validation testing and manage comprehensive documentation.Key Responsibilities:Engineer standard golden images for both laboratory and ICS-environment use, deployed...

  • Site IT Expert

    il y a 5 jours


    Toulouse, Occitanie, France Just Evotec Biologics EU Temps plein

    Site IT ExpertPermanent positionMission:Understand local end-to-end processes, including supply chain, manufacturing, and quality, as well as global and local integrated technology products supporting them. Engage with local business representatives to shape business requirements and support technology teams to translate them into new solutions, system...