Sales Operations Specialist
Il y a 3 mois
Job Function: Sales Operations The role:
- Contact with current customers on a daily basis.
- Establish and expand relationships with key executives and decision makers within each customer and territory.
- Develop and maintain exceptional consultative relationships with existing customers.
- Work collaboratively with assigned Business Development Managers to develop an overall territory account plan which will maximize opportunities and generate sales activity with customers and partners.
- Grow and maintain existing customer and partner relationships through proactive telesales activity.
- Manage quote creation, order processing, and day-to-day customer and partner requests.
- Develop strong knowledge of leading industry trends through ongoing training with software publishers.
- Act as key resource for leading industry volume license offerings.
What we need to see from you:
- Knowledge of: operational policies and procedures; customer service and developing and maintaining long-term business relationships.
- Ability to: analyze data, identify trends and develop recommendations for improvement; work independently and show initiative; maintain a positive attitude; handle large volumes of work and meet tight deadlines; adapt to and embrace change in a rapidly changing environment; maintain and promote good client relations, maintain confidentiality of sensitive information.
- Skilled in: relationship building; verbal and written communication; problem solving; researching customer and product information; planning, scheduling, and organizing work; multitasking; and time management.
- 1-3 years professional sales experience preferred but not required.
- Proficient in English language skills.
- Customer service experience preferred.
- Highly motivated and results oriented; entrepreneurial spirit.
- Detail oriented with ability to break down projects into smaller tasks.
- General understanding of technology solutions.
LI-EOS
Why SoftwareOne?:
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