Eu - Senior Release and Deployment Specialist
il y a 1 mois
**Tasks**:
- Coordinate release and deployment management activities to ensure effective service management;
- Assist in supporting models and managing transition of projects and new services into the business-as-usual model;
- Make improvements to the release process on a regular basis, aiming for consistent, on-time delivery of high quality releases;
- Ensure quality is maintained throughout the service delivery process within area of release and deployment management;
- Coordinate and ensure quality of operational documentation review and delivery;
- Build and maintain strong relationships with operational peers to oversee and ensure all service lines are provided in accordance to Service Level Agreements (SLAs).
**Additional Tasks**:
- Support the integration of new users to Core Business Systems, if needed.
- Support the amendment and the adaptation of release process to the new agile environment.
**Education Requirements**:
Minimum 4 years of education (master's degree or equivalent), after the secondary school.
**Job Requirements**
Minimum Experience Requirements:
- Minimum 4 years of IT professional experience; Minimum 2 years of relevant professional experience in release and deployment management, including DevOps activities and/or transition into operations activities.
**Qualifications, Knowledge and Skills**:
- Certification in ITIL/ITIL V3 or V4 Foundation and/or ITIL Specialist;
- Certification in DevOps Fundamentals or Foundation;
- Certification in Prince 2 and/or Agile methodologies is considered an asset;
- Good understanding of the software development lifecycle;
- Working experience in continuous integration and continuous delivery is considered an asset;
- Interpersonal skills and problem-solving abilities.
- Additional Qualification, Knowledge and Skills
- Experience with JIRA and other ITSM tools
- Proven ability to manage and prioritize multiple, diverse projects simultaneously;
- Must be flexible, independent and self-motivated;
- Understanding of project management and support issues including managing risks issues quality and actions logs;
- Strong cross-group collaboration abilities;
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