Skincare Education Project Manager Cdi

il y a 4 semaines

Paris e, France coty Temps plein

SKINCARE EDUCATION PROJECT MANAGER
COTY LUXURY- RETAIL EXNCPERIEE DEPARTMENT

Skincare brands

**LOCATION**:
Paris

**STARTING DATE**:
September 2023

**REPORTING LINE**:
SKINCARE SENIOR EDUCATION MANAGER - Alice Libouban

**CONTEXT**:
COTY STATUS

**ROLE AND RESPONSIBILITIES**:
The position takes place in the Education & Retail Excellence department. Responsible for delivering the highest level of client experience, product, selling skills training and education to all levels. Developing sell-out beauty business and ensuring global retail excellence.
Responsible for the animation of Facial protocol training sessions with aestheticians (facial done on POS and in cabin SPA). Develop, motivate, evaluate, coach & train national trainers. Maintain brand image by adhering to fashion brands’ values & guidelines. Plan & execute effective seminars. Communicate, report, build strong relationships with global teams as well as local markets’ training managers. Help to define the Global Education identity, style and strategy within the Education & Retail Excellence team. Follow KPIs

This role reports into the Skincare Senior Education Manager.

FOCUS EDUCATION TOOLS CREATION Design branded training tools with an absolute focus on the end-customer (client experience & retailtainment, selling expertise in different distribution channels, product & category knowledge, cabin protocols, POS service menu) Focus on 360 transversal ways of working to build retail excellence : global functions (global marketing, trade, PR, CRM and merchandising), local markets & License Digitalize all the global education tools, propose innovative activities on the mobile learning app & track related learning KPIs Ensure deadlines, budget, delivery and implementation of the assets; and constant optimization of work tools, processes and communication

EDUCATION SEMINARS & TRAININGS
Coach local Trainers (onboarding workshops, global seminars, virtual training) Support the internal trainings and help educate the global company on innovations and launches Help to plan and organize global seminars in Paris or in the markets

PROFILE

3+ years’ work experience in luxury beauty sales and/or education

Aesthetic/SPA/cosmetic certification required
Excellent communicator in English - both verbal & written
Creative, open-minded, proactive enthusiasm, teamwork, agility and flexibility
Strong communication and presentation skills
Able to deal with a fast-paced work environment
Digital-savvy

**Retail minded/consumer centric**: experience in Dept. Stores, perfumeries, beauty retailers, pharmacies, SPA or boutiques highly appreciated
Able to share their passion for the brands, for retail
Travel varies depending on global markets’ needs and may be extensive

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