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Field Service Technician
Il y a 5 mois
**Field Service Technician M/F/d**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
In this position, you will install, maintain (preventive, corrective, curative) ABB systems and/or robots on customer sites according to standard procedures and safety guidelines. You will work on robotic installations in all types of industries. You will prepare the interventions (reservation of equipment, PPE, tools, documentation) and participate in the risk analysis of the mission.
**Your responsibilities**:
- Perform maintenance, installation and commissioning according to contract requirements
- Follow applicable requirements and procedures (ABB and customer sites)
- Conduct detailed inspections to determine required maintenance and possible repairs
- Perform troubleshooting, recommend necessary changes such as equipment replacement, purchase of spare parts to improve performance and customer satisfaction
- Complete with the customer all necessary documents (safety and environment, prevention plan, work permit...).
- Report customer needs to the Service sales structure
- Supervise the activities carried out by external resources
- Provide customer training and technical assistance by phone if necessary
- Ensure telephone on-call duty followed by travel
- Draw up intervention reports and have them signed by customers
- Notify the QHSE team and its manager of any problems encountered (dangerous situations, etc.)
- Position based in Dijon, reporting to Cergy
**Your background**:
- Training BAC +2 / 3 in Electrical Engineering or Robotics
- You have at least 3 years in the field of Robotics and robot programming.
- Knowledge in automatism and ABB robots would be a plus.
- You have experience in a travelling function and in a customer service
- Frequent travel in the East of France and as a backup throughout France
- English: good technical understanding
- You are recognized for the following qualities: autonomy, organization, rigor, adaptability, curiosity, relational ease
- Driving license (B) essential for this position
- Mastery of the Pack Office
- Strong sensitivity to the respect of Health, Safety and Security rules: HSE is everyone's business.
**Benefits**:
- Flexible work practices
- Healthcare plan
- Accident insurance
**More about us**:
