Field Service Engineer
Il y a 4 mois
Au sein de notre division Abbott Diagnostics nous avons un poste **Field Service Engineer** (H/F).
L’Ingénieur Support Technique assure l'installation, désinstallation, la maintenance préventive et curative du matériel et des produits d'Abbott Diagnostics en respectant l'ensemble des directives définies dans la Société.
Il/Elle assure la vente des contrats de maintenance et harmonise l'activité sur les instruments dont il/elle a la charge.
**Principales responsabilités**
- Assurer la maintenance des instruments de diagnostic vendus ou mis à disposition dans les Laboratoires prives, hospitaliers, sur un secteur géographique déterminé.
- Effectuer ces opérations dans la limite des règles et protocoles mis en place par la Société ABBOTT et appliquer les procédures techniques et administratives.
- Expliquer et valoriser ses interventions auprès des techniciens et des responsables du laboratoire.
- Intervenir chez les clients quand un problème ne peut pas être réglé par téléphone.
- Peut-être amené à donner un conseil sur l'interprétation des résultats par rapport aux outils fournis par ABBOTT.
- Adapter et mettre en place les solutions nécessaires pour résoudre un problème inhabituel en respectant les règles de sécurité et en informant sa hiérarchie.
- Retirer les anciens appareils et installer les nouveaux chez les clients.
**Profil**:
- BAC+2 Biologie ou électronique + 1 premier expérience maintenance d'instruments
- Connaissance pratique des industries de sante et du diagnostic en particulier ;
- Très bonnes capacités de communication ;
- Compétences en gestion de portefeuille de clients ;
- Capacité à identifier et à mener à bien la résolution des problèmes;
- Bonne maitrise de l'anglais.
**Potentiel d'Evolution**
La diversité de nos champs d'intervention, de nos divisions commerciales, de nos clients et de nos localisations géographiques offre un des opportunités de développement.
Une personne faisant le métier d'Ingénieur Support Technique peut évoluer dans un poste de management commercial ou technique, un poste applicatif, et/ou un poste dans une autre division.
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