Quality Engineer
Il y a 2 mois
IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity.
Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.
At IPC, we are committed to attracting, nurturing and promoting diverse talent across our workforce and fostering a sense of belonging within our employee family. We don't just accept differences - it's one of our core values. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.
Come be part of the new team that delivers ground-breaking products for our clients.
**TITLE: Voice Recording Quality Engineer**
**DEPARTMENT: Product Engineering - Shared Services**
**LOCATION: Paris, France**
**Overview**
Senior member of a team that certifies interworking of IPC Voice Trading products with Voice Recording solutions of various IPC partners, provides support for Voice Recording issues in IPC labs, deploys and maintains IPC products in Voice Recording partners' labs.
This individual will have knowledge in installation and troubleshooting of server-based technologies, databases, and operating systems, as well as knowledge of telecommunications, networks and related security technologies.
This position reports to the Quality Engineering, France Manager.
**What You Will Do**:
- Certify interworking of IPC Voice Trading systems with Voice Recording solutions of various partners
- Act as Voice Recording expert within IPC
- Act as IPC Voice Trading engineering representative for IPC Voice Recording partners R&D
**Essential Duties and Responsibilities**:
- Maintain and enhance Voice Recording QE lab, as per evolution of IPC and/or partners solutions
- Maintain and enhance Voice Recording test plans associated to each IPC partner
- Execute test plans whenever required by evolution of IPC/partner products and report test results
- Maintain compatibility matrix listing IPC system/VR system combinations supported
- Report issues encountered during test to proper R&D team and follow up progress of resolution
- Provide coaching and support to offshore QE VR team based in India
- Maintain continuous communication with IPC partners' R&D to keep abreast of the evolution of their solutions
- Act as alternate scrum master of VR team whenever required
- Act as a de facto tier-3 support engineer for every recording integration issue found in the field
- Document specific operational procedures related to Voice Recording integration in order to ease work of involved IPC operations staff
**Desired Skills and Experience**:
- 3-5 years experience in testing of telecom systems, preferably in an Agile framework
- Good understanding of VoIP protocols: SIP, RTP
- Proficiency in Windows Server administration
- Good knowledge of database installation and administration
- Good knowledge of VMware virtualization
- Basic knowledge of Linux
- Good knowledge of Voice Trading products, ideally Unigy
- Troubleshooting skills: collection and analysis of relevant debugging information in order to speed up resolution of issues
- Nice to have: test automation experience, performance testing
- Ability to work and communicate efficiently in multi-cultural environment
- Technical writing skills
- Fluent English, French desirable
- Reporting: capacity to provide clear and synthetic project status to upper management
- Autonomy: capacity to work with little supervision
- Leadership: capacity to take proper technical initiatives
- Customer focus
**Additional Information**:
At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.
Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.
**IPC's Diversity Statement**:
- "The _IPC work culture is one that fosters inclusion, prioritizes diversity and collaborates with our local communities. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We encourage all team members to actively support our commitment to join in a celebration of social equality and justice, with a focus on actions that improve our firm and communities"_**- Bob Santella, Chief Executive Officer
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