Bus Stop Manager
Il y a 3 mois
**About BlaBlaCar**
- BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 700+ employees counts over 50 nationalities and is spread across our 6 global offices, 30% working fully remotely.
**Your mission**
We are looking for a Bus Stop Manager to join the Ground Ops team. You will be reporting directly to Lead Ground Ops Adrien Bethuys.
As part of the BlaBlaCar Buses team, the objective of the Ground Ops team is to ensure the smooth running of operations on the ground: in the station or during bus journeys.
The in-station experience is essential for our passengers as it is the first physical interaction with our service. We must guarantee easy access for our passengers and our buses, ensuring a clear display, etc. To do this, the station team is in charge of relations with all the stopping points of our bus network in Europe.
The Station team must in particular make sure to maintain a good relationship with the station managers, share our forecasts of trips, validate the conditions of physical access, ensure contractualization is done on time and finally guarantee a clear and readable branding for our passengers.
**Your responsibilities**:
- Identification and contractualization with all stations and stops served by our growing BlaBlaCar Bus Network
- Management of the day-to-day relationship with the stops
- Support our internal teams on any operational issues impacting the stops
- Guarantee best in-class experience for passengers in stations by taking into account all parameters we can play with in each station and especially the branding
- Make sure to communicate to our internal teams and our bus partners and their drivers all relevant information about our stops (capacity, availability, temporary moves, accesses,) and therefore ensure smooth operations in stations
- Guide our Tech team to improve the tools we have helping us to streamline our processes
**Your qualifications**:
- You have studied or have at least 1 year of experience (including internship/apprenticeship) in Transport, Mobility, Contract Management or Administration
- You are interested in topics related to mobility and transportYou have excellent communication skills and enjoy interacting with internal and external stakeholders
- You are fluent in English and have high proficiency in Spanish or Italian or Portuguese.
- Speaking French is a plus
- You fit with our BlaBlaPrinciples
- You thrive in a collaborative, fast-growing and innovative environmentYou have the ability to take ownership, aligned with business priorities
**What we have to offer**:
- Full remote possible in the country of employment
- 4 additional weeks of Maternity leaves and Paternity leaves paid
- Financial support for home office equipment
- Minimum 25 days holiday per year
- Local meal plan policies (Swile card in France)
- 50% transportation paid in France (Forfait Mobilité Durable)
- Relocation package and visa support
- Free unlimited carpooling & bus rides
- Personal growth via trainings, mentorship, and internal mobility programs
- Employee Stock ownership plan
- Regular team building events
- Paid leave - Be The Member day
- Mental health support through Moka.care
**Interested in joining the ride?**:
- a 45-min interview with one of our Talent Acquisition Managers, Hien Hoang, to get to know you, understand your career expectations and answer your questions
- a 30-min interview with the hiring manager, Lead Ground Ops Adrien Bethuys
- a 40-min case study with ops and stations managers followed by a 20-min interview with Louis Sachot, Head of Operations
**_ Our hiring process lasts on average 25-30 days, offers usually come within 48 hours._**
**Not sure yet? **Check out our 100 reasons to join BlaBlaCar
- BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._
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