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Store Manager
Il y a 4 mois
Nous recrutons un **Directeur** pour notre magasin de **Paris**
Reportant au Directeur Retail France, le Directeur de magasin assurera le leadership auprès de l’équipe de vente afin d’assurer un service client optimal qui permettra l’atteinte des objectifs fixés.
**_ LE POSTE _**
Vous êtes un leader intrépide et vous poussez votre équipe à atteindre et dépasser ses objectifs commerciaux, tout en vous assurant que tous les clients vivent une expérience exceptionnelle et inoubliable en magasin. Vous maintenez l'engagement et la motivation de votre équipe, vous menez votre équipe sur la surface de vente tout en développant une culture du coaching. Vous assurez la gestion quotidienne du magasin mais aussi l’implémentation et l’animation des objectifs stratégiques de la marque sur le long terme afin de pérenniser la croissance de Dr. Martens
**_ VOS PRINCIPALES MISSION_**_ _
- Mener à bien les tâches opérationnelles quotidiennes (staffing, formation, vente, visuel merchandising, tâches administratives ) en respectant les procédures
- Maintenir un environnement de travail sûr et sécurisé
- Animer et atteindre les objectifs Kpi’s fixés pour le magasin (dont l’indice de vente et le panier moyen)
- Piloter le compte de résultat et contrôler les coûts liés au magasin (dont la masse salariale)
- Mettre en place un service client de haute qualité
- Respecter les procédures liées au stock du magasin (inventaire, traitement des livraisons, gestion de la démarque inconnue )
- Mise en place de la stratégie marketing en magasin (événements, promotions, vitrines ) et respect des normes merchandising (présentation des différentes gammes produits)
- Recruter, former et développer l’équipe de vente afin d’atteindre les objectifs du magasin (chiffre d‘affaires, inventaire, visite client mystère )
**_ VOS QUALITÉS FONDAMENTALES_**
Ce n'est jamais juste un job chez Dr. Martens. C'est un mode de vie. Nous vivons et incarnons nos principes fondamentaux
- L’INTÉGRITÉ. LE PROFESSIONNALISME. LA PASSION. L’ESPRIT D'ÉQUIPE. Ils définissent qui nous sommes et comment nous
travaillons. Nous pensons que chaque poste est aussi unique que la personne qui l’occupe.
En tant que Store Manager, vous possédez également ces qualités:
- Valeur d’exemple pour votre équipe, vous avez fait vos preuves en management et développement des compétences,
ainsi qu’au niveau relationnel
- Un leadership qui peut inspirer une équipe nombreuse et diversifiée dans un environnement dynamique
- La capacité à identifier les domaines d'amélioration, de recommander les actions pour y arriver et gérer leur mise en
œuvre
- Un engagement fort à adapter les process magasins aux besoins des clients
- Vous avez le sens du commerce, et vous participez au contrôle du P&L (compte d’exploitation) de votre magasin
- La capacité à réagir rapidement et efficacement dans un environnement retail effervescent
- Une approche entièrement axée sur l'expérience client
- Une résilience et une forte capacité d’adaptation
- Excellent communicant
- Compétences rédactionnelles et calculatoires
- Faire preuve d'initiative et d'une approche positive axée sur la résolution des problèmes
- Un sens aigu de l'intégrité
- Naturellement empathique et inclusif
- Maitrise de l’anglais, toute langue supplémentaire est un atout
- Bonnes compétences informatiques (Word, Excel et systèmes de caisse)
