eCommerce Manager

About Us SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact peoples lives in homes around the world. The company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600 associates the company’s products are sold at key retailers online and offline and through distributors around the world. Role Overview SharkNinja is looking for an eCommerce Manager to join the D2C team in Madrid, Spain Reporting to the Country Ecommerce Manager you will contribute towards the success of the D2C / Ecommerce business in Spain by managing our online content range availability and overall digital consumer experience. Sales through our digital channels are a key part of our continued growth strategy and you will have the opportunity to develop a career in this market leading space. This role will be an integral part in our fast growing and progressive D2C department. The ideal candidate will bring digital marketing, ecommerce, merchandising and trading knowledge as well as a deep understanding of online consumer behaviour. Key Responsibilities Ownership of all D2C Merchandising and Content activities for the brands supporting the Country Ecommerce Manager Owning the new product launches process in alignment with GTM from beginning to end: from sourcing product information to an efficient product merchandising post-launch Overseeing planning and implementation of all Ecommerce promotional activity and daily pricing updates Ensuring best in class digital content is presented across our D2C websites Monitoring day-to-day websites activity considering the consumer journey Driving sales and conversions across the sites through development of the e-merchandising strategy & trade plan whilst managing gross margin and forecast attainment Identifying trading risks & opportunities and communicating them to the wider business Reporting on websites performance and taking action to deliver improvements Support other members of the EU e-Merchandising team setting expectations and establishing best practices and process improvements as appropriate Supporting with general site content management UATs monitoring competitors activities etc. Optimising onsite content for SEO to drive organic visibility traffic and conversions Managing the local CRM / Email marketing strategy Other Ecommerce-related tasks as defined by Country Ecommerce Manager In this role you will be Working collaboratively with D2C teams and wider business leading Merchandising strategy discussions and building promotional and campaign activation plans Reviewing online content before go-live to ensure its effectiveness and managing detail-oriented optimisations to drive continuous improvements and maximise sales opportunities Reporting on sales performance pricing gross margin and forecast attainment in key product categories analysing & presenting data and insights to stakeholders Building relationships with stakeholders to develop effective trading plans for the D2C business and achieve key deliverables on focus initiatives Monitoring inventory levels and prices to ensure product availability through D2C sites Driving value‑add activity to optimise sales metrics increasing profitability and average selling price across the brands Connecting with wider EMEA teams to implement best practices A / B tests and brand new features Skills & Experience Strong knowledge of Ecommerce the digital environment and consumer journey 3 years experience in a similar role with experience in e‑Merchandising, Digital Sales & online commercial trading Demonstrate initiative and ability to react to change in a fast‑paced environment working independently as well as part of a team (local and remote teams) Ability to work with cross-functional teams making active contributions to drive key objectives Self‑starter with effective time management and organisation skills Excellent working knowledge of Microsoft Office (Word, PowerPoint and Excel) and interpretation of commercial sales data Prior experience in analytics platforms & performance tools (e.g. Google Analytics, PowerBI) In certain locations this position will be hired and employed through a third‑party Employer of Record (EOR). SharkNinja will be responsible for the day‑to‑day work supervision and performance management of the role but the EOR will be the employer of record for legal and administrative purposes (i.e. payroll, benefits, compliance). Our Culture At SharkNinja we don’t just raise the bar; we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries and deliver results that others only dream of. If you thrive on breaking out of your swim lane you’ll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join you’re not just part of a company—you’re part of an outrageously extraordinary community. Together we’ll launch products and disrupt entire markets. Diversity, Equity and Inclusion At SharkNinja Diversity, Equity and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support all associates in bringing their authentic selves to work, having the opportunity for career acceleration. With help from our leadership associates and community we aim to have equity be a key component of the SharkNinja DNA. Candidate Privacy Notice We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability or any other class protected by legislation and local law. SharkNinja will consider reasonable accommodations consistent with legislation and local law. If you require a reasonable accommodation to participate in the job application or interview process please contact SharkNinja People & Culture at … Required Experience Manager Key Skills Restaurant Experience Customer Service Employee Evaluation Management Experience Math Employment & Labor Law Sanitation Leadership Experience P&L Management Mentoring Supervising Experience Restaurant Management Employment Type Full-Time Experience years Vacancy 1 #J-18808-Ljbffr