Business Analyst

Business Analyst - DPD Shipping application Geopost, a European leader in parcel delivery and solutions for e-commerce, operates in more than 50 countries across all continents through its network of expert delivery brands, including DPD, Chronopost, SEUR, BRT, Speedy and Jadlog. Leveraging its industry-specific expertise, Geopost is further growing the development of Out-Of-Home delivery services with Pickup, the densest parcel shop and locker network in Europe and is also expanding temperature-controlled solutions for food and healthcare business. In a world of acceleration and transformation, Geopost engages and embraces new e-commerce territories with ESW via Asendia, epicery and Pourdebon.com. With 55,000 employees, we at Geopost endeavour to make commerce more convenient, profitable and sustainable for clients, customers and communities. Committed to becoming an international reference in sustainable delivery, we are the first global delivery company to have our roadmap to Net Zero by 2040 approved by the Science Based Targets initiative (SBTi). Part of La Poste Groupe, we generated a €15.8 billion revenue and delivered 2.1 billion parcels worldwide in 2024. Geopost Process, IT and Digital department supports the global interoperability of the group and its subsidiaries via IT processes, standards and IT solutions. Within the Process & Group IT Application Division we are providing best-in-class digital solutions and processes to our business counterparts at HQ and in the Business Units. We are hiring for our headquarters based in Issy les Moulineaux (92) a business analyst for our BtoB Shipping solution. DPD Shipping & Collections is a digital product supporting key business‑critical steps of the parcel lifecycle. The solutions allow printing labels, managing driver collections, getting referential data both through GUI and API interfaces and covering a variety of use cases. The solutions cover multiple customer segments from private senders and SMEs to key accounts and additionally support several Group digital portfolio applications as a key dependency/enabler. Job Overview As a Business Analyst, you will have a key role: Providing detailed analysis to support the DPD Shipping build & Run activity and contribute to a lean time to market. Closely working with Marketing business stakeholders and local BU stakeholders to understand, specify and refine business requirements, deliver a refined product backlog and contribute to DPD Shipping sprint efficiency. Your peers within Group IT department to steer cross‑functional work. Supervision will be ensured by the DPD Shipping & Collections IT PM in an Agile methodology environment. Job Description To complete successfully your mission, you will be responsible for the following tasks: Supporting the business (whether Group or local) in expressing and detailing business requirements. In the process, you will also identify and raise discrepancies and issues, propose solutions, and support the business to adapt. Logging and documenting business requests in Jira tickets. Writing the documentation (functional specification). Identifying other digital solutions dependencies. Partnering with dev team to assist on technical specifications (e.g., data structuring). Specifying / documenting manual, end‑to‑end and automated tests and supervising their deployment on dev and test environments. Target: 100% of processes need to be covered. Profile & Skills Required You are expected to have a minimum of 5 years of successful experience as an IT Business Analyst. Fluent English is mandatory. Effective communication skills, written and oral, with various stakeholders (IT, Marketing, Operations, Finance, BU stakeholders, etc.). Team player. Comfortable with matrix organization, ability to navigate complex environments (modular IT architecture). Capacity to conceptualize end‑to‑end processes. Collaborative / team spirit. Strong customer orientation mindset and analytical mind. Ability to understand a process, a standard by using all resources available (specifications, requirements, business and IT stakeholders…). Have the necessary soft skills to interact with and adapt to all types of stakeholders (IT, business). Provide recommendations based on data analysis. Write down the documentation and presentation needed to explain, develop, and share the topics you have in charge. Share your knowledge with the others. Not mandatory but highly appreciated skills Knowledge of the transport, parcel delivery or ecommerce sectors. Experience with critical, high availability systems. Understanding of micro‑service architecture and APIs (Rest, Soap). High level understanding of event‑driven architecture (Kafka). The mission is based at our head office in Issy-les‑Moulineaux. 3 days on site, 2 days remote. By joining Geopost, you become part of a dynamic international group You will have the opportunity to take on a role with real responsibilities, benefit from close managerial support, while enjoying a high level of autonomy in your day‑to‑day work. Your skills, career aspirations, and the guidance of your manager will open up future development opportunities within Geopost, depending on available openings. As a company committed to inclusion, we are proud signatories of the Diversity Charter and the 50+ Charter, reflecting our strong commitment to equal opportunities and the integration of talent across all generations. With us, all positions can be considered on a part‑time basis. Let’s talk about it. #J-18808-Ljbffr