Chief Operating Officer

il y a 2 jours

Paris, France Prosana Temps plein
Do you thrive on turning bold business visions into reality?

We’re looking for a skilled and strategic Chief Operating Officer to lead operations for a fast-growing beauty brand that’s redefining anti-aging. You’ll own the operational strategy and drive the business forward to achieve its ambitious goal of scaling to 8 mid-figures this year.

With a mission to deliver innovative, science-backed products, this team is poised for growth, and they need a COO who can streamline processes, align teams, and build scalable systems for the future.

If you’re ready to take on a role that demands leadership, strategic thinking, and a passion for making things happen, this is your opportunity.

YOUR MISSION

As the COO of this growing beauty brand, you will be at the heart of operations, ensuring the seamless execution of key strategies to fuel the company's rapid growth. You’ll be tasked with optimizing operational processes and solving any challenges in the supply chain, product fulfillment, or customer experience that could hinder scaling. Your role is critical in empowering the CEO to focus on high-level decisions, while you lead the operational backbone to achieve ambitious goals over the next year.

WHAT’S IN IT FOR YOU

  • A chance to make a significant impact in a growing company.

  • Flexible working hours.

  • Opportunities for revenue sharing and collaboration with a dedicated team.

  • The chance to work on innovative products that truly make a difference.

WHAT YOU’RE GETTING INTO

In this role, your impact will be measured by the operational efficiency you bring to the business. You’ll oversee the foundation of growth — from an optimized supply chain to an exceptional customer experience and an agile team. Your responsibilities will include:

Supply Chain Management:

  • Plan and forecast demand, manage purchase orders and timelines with manufacturers and ensure efficiency across the supply chain.

  • Oversee operations with third-party logistics providers, monitor customer shipments, and identify areas for improvement.

  • Supervise the import of goods to local warehouses or FBA and evaluate opportunities to enhance product quality.

Customer Experience:

  • Lead initiatives to hire additional customer service team members, implement new support strategies (e.g., chat and phone channels), and enhance satisfaction and efficiency.

  • Develop customer support documentation, guidelines, and databases with the Head of Customer Service, ensuring consistency across the team.

  • Monitor key performance indicators (e.g., chargebacks, refunds, customer satisfaction, and response times) to identify and address areas for improvement.

Team Leadership and Development:

  • Identify and recruit top talent for operational roles (e.g., Agents, Supply Chain Managers, Video Editors, Graphic Designers) and ensure seamless onboarding to align new hires with company goals.

  • Set clear KPIs, oversee team performance, and provide feedback to drive continuous improvement and efficiency across all departments.

  • Foster a culture of growth through training, mentorship, and collaboration, ensuring the team is motivated, agile, and ready to scale operations effectively.

Website Management:

  • Collaborate with the developer to implement visual sections, pages, and funnels, ensuring alignment with the finalized copy.

  • Continuously assess and identify opportunities to optimize funnels, focusing on areas for improvement to enhance conversion rates.

  • Regularly check and calculate KPI targets on a weekly and monthly basis to track progress and drive performance.

Finances:

  • Review and validate monthly bookkeeping to ensure accuracy and consistency in financial records.

  • Monitor and verify Triplewhale P&L for accuracy, ensuring proper alignment with financial goals.

  • Monitor sales tax thresholds to ensure compliance and timely reporting.

Marketplace & B2B:

  • Manage import and compliance processes for Amazon, as well as oversee Amazon FBA supply chain, optimizing inventory management and fulfillment efficiency.

  • Handle Amazon listing creation and review management to maintain visibility and customer satisfaction.

  • Efficiently process and respond to B2B inquiries, ensuring smooth communication and timely follow-up.

WHO YOU ARE

  • Minimum of 2 years of experience working with eCommerce brands

  • Proven experience in operations roles with direct involvement in supply chain management, customer support optimization, and process improvement.

  • Strong holistic thinker with the ability to adapt and thrive in a dynamic, and remote-first environment

  • Proactive, organized, and able to handle challenges with a hands-on approach.

  • Comfortable with high-pressure environments, managing multiple priorities, and ensuring key operational goals are met.

  • Ability to work collaboratively with a young, dynamic team that values results

  • Weekend availability when needed and willingness to contribute beyond standard working hours as part of a high-growth environment.

  • Basic marketing understanding is beneficial but not mandatory.

WHAT SUCCESS LOOKS LIKE

  • In your first 30 days, you will work closely with the CEO to understand the ins and outs of the company and familiarise yourself with the tools and processes.

  • In 60 days, you’ll be working side by side with the CEO, and begin to implement and execute initiatives with feedback provided.

  • At 90 days, you’ll be fully established in the role and will have the opportunity to lead independently.

Are you ready to make a real difference and thrive in a role where no two days are the same?

Apply now and become an integral part of the company’s success story

#J-18808-Ljbffr

  • Director, Chief Operating Officer

    Il y a 5 mois

    Paris, France BlackRock Investments Temps plein

    **Director, Chief Operating Officer (COO) for BlackRock France, Belgium and Luxembourg**: **Location**: **Paris, Île-de-France Region** Category: **Business Management** Job Requisition #**:R244801** Date posted**:Aug. 23, 2024

  • Hotel Chief Operating Officer

    Il y a 6 mois

    Paris, France Oversight Temps plein

    ** Description de l'hôtel. CF Elium modèle des présentations pour les offres d'emploi.** **_ Une organisation innovante_** Oversight accompagne **_l’hôtel Opéra Liège_** en mettant à disposition un modèle de gestion innovant, basé sur la collaboration, la prise d’initiative et la montée en compétences, avec pour objectif de toujours mieux...

  • Assistant Chief Operating Officer

    Il y a 7 mois

    Paris, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

    **Vos missions au quotidien **:Vous souhaitez vivre une expérience diversifiée vous donnant une bonne vision des métiers de risques crédits dans un environnement international ? Rejoignez-nous ! #JT24En tant qu’Alternant(e) Assistant(e) Chief Operating Officer (COO), vous intégrerez la Direction des Risques de Crédit, vous exercerez un métier...

  • Assistant Chief Operating Officer

    Il y a 7 mois

    Paris, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein

    **Vos missions au quotidien **:Vous souhaitez vivre une expérience diversifiée vous donnant une bonne vision des marchés des capitaux de dettes dans un environnement international ? Rejoignez-nous !En tant qu'Assistant Chief Operating Officier, vous intégrerez une équipe affectée à l'activité Debt Capital Markets, motivée et à l’expertise...

  • Chief Operating Officer

    Il y a 9 mois

    Paris, France Licorne Society Temps plein

    As the Chief Operating Officer (COO), you will play a pivotal role in overseeing and managing the operational aspects of the organization. Reporting directly to the CEO, you will be responsible for driving operational excellence, implementing strategic initiatives, and ensuring the smooth execution of events and related activities. Your leadership, strategic...

  • Chief Operating Officer

    il y a 5 jours

    Paris, France Salesforce Temps plein

    Job Category: OperationsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career...

  • Chief Operating Officer

    il y a 5 jours

    Paris, France Salesforce Temps plein

    Job Category: OperationsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career...

  • Chief Operating Officer

    il y a 5 jours

    Paris, France Mayak Real Estate Temps plein

    Company Overview: Mayak Real Estate is a leading real estate brokerage firm establishing a global presence, specializing in providing comprehensive real estate services across Europe, Indonesia, and the GCC/MENA region. We are dedicated to offering a seamless experience to our clients as a trusted “one-stop shop” for all their real estate needs.Position...

  • Chief Operating Officer

    il y a 1 mois

    Paris, France Mayak Real Estate Temps plein

    Company Overview: Mayak Real Estate is a leading real estate brokerage firm establishing a global presence, specializing in providing comprehensive real estate services across Europe, Indonesia, and the GCC/MENA region. We are dedicated to offering a seamless experience to our clients as a trusted “one-stop shop” for all their real estate needs.Position...

  • Chief Operating Officer

    Il y a 2 mois

    Paris, France Mayak Real Estate Temps plein

    Company Overview: Mayak Real Estate is a leading real estate brokerage firm establishing a global presence, specializing in providing comprehensive real estate services across Europe, Indonesia, and the GCC/MENA region. We are dedicated to offering a seamless experience to our clients as a trusted “one-stop shop” for all their real estate needs.Position...

  • Chief Operating Officer

    il y a 4 semaines

    Paris, France Mayak Real Estate Temps plein

    Company Overview: Mayak Real Estate is a leading real estate brokerage firm establishing a global presence, specializing in providing comprehensive real estate services across Europe, Indonesia, and the GCC/MENA region. We are dedicated to offering a seamless experience to our clients as a trusted “one-stop shop” for all their real estate needs....

  • Chief Operating Officer

    il y a 4 semaines

    Paris, France Mayak Real Estate Temps plein

    Company Overview: Mayak Real Estate is a leading real estate brokerage firm establishing a global presence, specializing in providing comprehensive real estate services across Europe, Indonesia, and the GCC/MENA region. We are dedicated to offering a seamless experience to our clients as a trusted “one-stop shop” for all their real estate needs....

  • Chief Operating Officer

    Il y a 7 mois

    Paris, France Siena AI Temps plein

    **About us**: At Siena we are revolutionizing the customer service industry with the world's first autonomous AI customer service agents. We are a remote-first startup that's passionate about enabling machines to engage in delightful and empathic conversations. Siena is the first of its kind, designed to work out-of-the-box to interact with customers across...

  • Stage - Assistant Chief Operating Officer (Coo)

    Il y a 3 mois

    Paris, France Paris Society Temps plein

    **Notre histoire**: Avec un catalogue de plus de cinquante lieux, le groupe Paris Society, fondé en 2008 par Laurent de GOURCUFF, est un acteur incontournable de l’hospitalité en France. Le groupe compte plus de 1300 collaborateurs et développe ses activités autour de 5 pôles complémentaires créant des synergies entre des lieux et savoir-faire...

  • Chief Operating Officer

    Il y a 3 mois

    Paris, France Mindeo Temps plein

    Dans le cadre de notre **modèle de Private Equity**, nous accompagnons des **entrepreneurs ambitieux **dans la structuration et la croissance de leur entreprise. Notre mission est de leur offrir des solutions stratégiques sur mesure, des outils adaptés et des ressources clés pour optimiser leurs opérations, structurer leurs équipes de manière...

  • Chief Operating Officer

    il y a 2 jours

    Paris, France Prosana Temps plein

    Do you thrive on turning bold business visions into reality?We’re looking for a skilled and strategic Chief Operating Officer to lead operations for a fast-growing beauty brand that’s redefining anti-aging. You’ll own the operational strategy and drive the business forward to achieve its ambitious goal of scaling to 8 mid-figures this year.With a...

  • Chief Operating Officer

    il y a 5 jours

    Paris, France Salesforce, Inc. Temps plein

    We’re looking for an executive leader with both strong operational and interpersonal skills to take on the role of the Chief Operating Officer (COO) for our France OU business. This leader needs to possess a strong ability to drive strategy and day-to-day operations while managing change. This leader can influence in a matrixed environment, is always data...

  • Hotel Chief Operating Officer

    il y a 6 jours

    Paris, France Oversight Temps plein

    À propos de Oversight Oversight accompagne la Villa Saxe Eiffel**** en mettant à disposition un modèle de gestion innovant, basé sur la collaboration, la prise d’initiative et la montée en compétences, avec pour objectif de toujours mieux faire. ??Afin de construire ensemble l’hôtellerie de demain, nous mettons à votre disposition les meilleurs...

  • Hotel Chief Operating Officer

    il y a 6 jours

    Paris, Ile-de-France Oversight Temps plein

    À propos de Oversight Oversight accompagne la Villa Saxe Eiffel**** en mettant à disposition un modèle de gestion innovant, basé sur la collaboration, la prise d’initiative et la montée en compétences, avec pour objectif de toujours mieux faire. ??Afin de construire ensemble l’hôtellerie de demain, nous mettons à votre disposition les meilleurs...

  • Chief Operating Officer

    Il y a 3 mois

    Paris, France Smart Impulse Temps plein

    *** **Smart Impulse recrute un.e COO pour accélérer son passage à l'échelle et porter le management cross-fonctionnel des fonctions finance, opérations, people et IT !** *** **ENTREPRISE** Smart Impulse est une entreprise **innovante en forte croissance**, pionnière de la mesure non-intrusive, une technologie disruptive permettant d’identifier la...