Data Center Technician, DCC Communities

OverviewJob ID: 3150707 | Amazon Data Services, Inc. Join our dynamic AWS team and become a critical guardian of global cloud infrastructure. You\'ll play a pivotal role in maintaining the heartbeat of the world\'s most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We\'re the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access for customers. We work on challenging problems with thousands of variables impacting the supply chain.You\'ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You\'ll collaborate with people across AWS to deliver high standards for safety and security while providing capacity at low cost. You\'ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.Key responsibilitiesPerforming server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required.Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.Performing on-call duties and participating in scheduled maintenance and change management activities.Contributing to documentation and process improvement initiatives based on analysis of operational issues.Helping to train and onboard new team members.Physical requirementsRegularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds.Work in cramped and/or elevated locations.Bending, lifting, stretching, and reaching.Standing and walking for up to 8+ hours a day.Ascending and descending ladders, stairs, and gangways safely and without limitation.Work in a noisy environment.Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).Essential RequirementsAbility to travel to or commute between data center locations as needed.Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational.Travel frequency will vary based on business needs and operational status of assigned facility.Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.Basic QualificationsHigh school or equivalent diploma.Ability to work on a flexible schedule including days, nights, and/or weekends.1+ years of computer/server hardware troubleshooting or related IT experience.Preferred QualificationsExperience managing work and priorities through a ticketing system.Experience working in a Data Center environment.An Associate\'s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.).Understanding of network design, protocols and layer 1/2 troubleshooting.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations information page.Compensation and posting informationOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,600/year to $113,200/year, depending on location and experience. Amazon is a total compensation company; depending on the position offered, additional compensation may include equity, sign-on payments, and other benefits. For more information, visit the Amazon benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site.Post datesPosted: January 11, 2026 (Updated about 1 hour ago)Posted: October 3, 2025 (Updated about 4 hours ago)Posted: December 16, 2025 (Updated about 17 hours ago)Posted: November 24, 2025 (Updated about 17 hours ago)Posted: October 15, 2025 (Updated about 17 hours ago)Share this jobImportant FAQs for current Government employees. Before proceeding, please review the following FAQs. For more information, visit the Amazon government FAQs page.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr