First Level Support

il y a 4 jours


Nantes, France iX-tech GmbH Temps plein

AufgabenDu bist erste/r Ansprechpartner/in im 1st-Level-Support.Hierbei bist Du für die Erstanalyse, sowie die Erfassung und Klassifizierung der Anfragen (Tickets) zuständigBetreuung telefonischer und schriftlicher Support-Anfragen - Du sorgst eigenverantwortlich für die Einhaltung von Reaktions- und Bearbeitungszeiten der Support-AnfragenLösungsorientierte Sofortberatung einfacher Anfragen und Weiterleitung umfangreicherer Störungen an den 2nd-Level-SupportBetreuung von PC´s, Laptops und Druckern in einer Client-/Server- Netzwerkumgebung der innerbetrieblichen IT InfrastrukturQualifikationAbgeschlossene Berufsausbildung zum Fachinformatiker für Systemintegration oder vergleichbare Ausbildung im IT-Bereich.Gerne bieten wir auch engagierten Berufs- und Quereinsteigern/innen eine Chance.Du hast Freude daran, unsere Kunden bei Ihren Anliegen zu unterstützen.Du arbeitest selbständig, leistungs- und erfolgsorientiert und hast höchste Qualitätsansprüche an deine eigene ArbeitTeamfähigkeit und ZuverlässigkeitSehr gute Deutsch- und Englischkenntnisse in Wort und SchriftBenefitsBetriebliche AltersvorsorgeTolles Team und flache HierarchienCorporate Benefits RabatteRegelmäßige TeameventsModerne AusstattungMüsli-BarWir freuen uns auf deien Bewerbung #J-18808-Ljbffr



  • Nantes, France iX-tech GmbH Temps plein

    Ein IT-Dienstleistungsunternehmen in Nantes sucht einen ersten Ansprechpartner im 1st-Level-Support. Die Rolle erfordert eine abgeschlossene IT-Ausbildung und Engagement in der Kundenbetreuung. Zu den Aufgaben gehört die Bearbeitung von Support-Anfragen, sowohl telefonisch als auch schriftlich. Teamfähigkeit und sehr gute Deutsch- und Englischkenntnisse...

  • Community Engineer

    il y a 4 jours


    Nantes, France Canonical Temps plein

    Community Engineer (multiple roles and seniority levels)Join to apply for the Community Engineer (multiple roles and seniority levels) role at CanonicalCommunity Engineer (multiple roles and seniority levels)1 day ago Be among the first 25 applicantsJoin to apply for the Community Engineer (multiple roles and seniority levels) role at CanonicalOur ambition...

  • Senior Dynamics 365 CRM

    il y a 4 jours


    Nantes, France Eurofins CDMO Alphora Inc Temps plein

    A leading life sciences company in Nantes is seeking a highly skilled Senior Product Support Specialist to join their IT Product Support team. The ideal candidate will have 5–7 years of hands-on experience in Microsoft Dynamics 365 CRM, particularly in Sales and Customer Service modules. Responsibilities include providing Level 2 support, troubleshooting...


  • Nantes, France Breakout Tools Temps plein

    The Role We’re looking for a Technical Customer Support Specialist to join our team! In this role, you’ll be the first point of contact for our customers, helping them via chat and email (no phone calls). You’ll assist with inquiries, troubleshoot issues, and ensure a smooth customer experience. This position is fully remote. However, if you’re based...


  • Nantes, France Velenosi & Meredith Consulting Temps plein

    Content Moderators or Customer Support Roles or Social Media ManagerJob Openings Content Moderators or Customer Support Roles or Social Media ManagerAbout the job Content Moderators or Customer Support Roles or Social Media ManagerJob Opportunities: Content Moderators or Customer Support Roles or Social Media ManagerWe are recruiting for permanent positions...

  • In Field Specialist

    il y a 22 heures


    Nantes, France Case New Holland Industrial Temps plein

    COMPANY PROFILE: WHO WE ARE LOOKING FOR: In Field Specialist YOUR KEY RESPONSIBILITIES: The In Field Specialist acts as the Quality interface between Dealers, Product Support & CNHi Brands and the industrial organization (Global Product Platform and Manufacturing among the first ones) on **_PRODUCT_** on a regional scale with the main focus on the CNHI...


  • Nantes, Pays de la Loire, France SupportYourApp Temps plein

    Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...

  • Technical Author

    il y a 4 jours


    Nantes, France Canonical Temps plein

    Our ambition is to set a standard of excellence in the industry for technical documentation and documentation practice. This is your chance to be a part of that, as a Technical Author at Canonical.We are building documentation capacity at scale. We have dozens of positions available, for products and teams across the organisation, at all levels from Graduate...


  • Nantes, France SupportYourApp Temps plein

    Who are we? SupportYourApp is a global Support‑as‑a‑Service leader, partnering with tech companies and industry leaders like MasterCard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a...


  • Nantes, France Cross Border Talents Temps plein

    French Customer Support Representative Lisbon (Relocation Support Provided) Looking for an international career adventure in one of Europe’s most exciting cities? Join our team in Lisbon, Portugal, and be part of a dynamic, multicultural workplace that values communication, growth, and excellence. We’re searching for French‑speaking Customer Support...