Solutions Consultant

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence## ## OverviewThe Solutions Consultant is responsible for supporting solution-based sales by delivering customized service solutions for high-potential opportunities and strategic client accounts.## ## **Responsibilities**### **Sales Support – Solution Consultant Remit*** Provide support to Sales Teams for the following: + Demonstrate knowledge of TNS product and solution capabilities for payment solutions. + Support Sales presentations and meetings with new and existing customers. + Maintain regular contact with TNS customers. + Assist with customer responses to RFPs/RFIs. + Understand TNS’ customer base and the Payment market for the relevant country and region. + Advise and recommend products and solutions tailored to customer needs. + Produce technical proposals for Sales opportunities. + Develop cost models for Sales opportunities. + Create technical requirements for internal delivery teams.**Revenue Targets and Generation – Solution Consultant Remit*** Understand and maintain knowledge of sales and revenue targets.* Review Sales Pipeline to align priorities and maximize revenue.* Identify opportunities to support revenue growth and pipeline activities.**Industry Awareness – Solution Consultant Remit*** Maintain market and business awareness of the Payments Industry.* Stay informed on Payment Industry standards, including: + Security Standards. + Message and Protocol Standards. + New and Alternative Payment Acceptance methods.* Understand customers’ business objectives within the Payment Industry.**Deliverable Objectives – Solution Consultant & Post-Sale Remit*** Build and maintain relationships with Internal Delivery and Support teams.* Collaborate with Internal Operational teams.* Ensure technical understanding and updates of Products and Services.* Produce and maintain accurate costing models.* Ensure technical documents adhere to established standards.* Develop and maintain Service Management and Operational relationships.* Ensure delivery processes are followed.**Group Objectives*** Build and maintain relationships with Solutions Consultants across regions.* Promote and support information sharing within the group.* Provide training and share skills and knowledge with group members.## ## **Qualifications**## **Connect – Payment Connectivity** **Core Experience (3+ Years):*** **Data Networking Expertise**: + IP-Based Access Services (Local & Wide Area Networking) - Layer 2: Ethernet, VLANs - Layer 3: VPN services, IP-based services + Software Defined WAN (SDWAN) – *Fortinet product skill set* + Vendor hardware knowledge: **Cisco, Fortinet, Teltonika, Virtual Access** + Relevant technical certifications: *CCxx, NSE, etc.***Access IP Services:*** Broadband: FTTC/FTTP, Ethernet-based services* Wireless: 4G/5G* Internet-based services: VPN, TLS* Cisco Umbrella, ZTNA services**Additional Technical Knowledge:*** Firewalls: Fortigate, Cisco* IP Addressing, NAT, IP SLA, QoS Profiles* Cloud platforms: AWS, Google Cloud, Azure* F5 Products, Linux (CLI), VMware## ## **Payment Services – Desirable Experience**Industry standards & market trends (French Payments Market):* **PCIDSS**, P2PE Terminal standards* DDOS mitigation* Message specifications: CBCOM/CB2A, ISO, Nexo variants## ## **Payment Acceptance** **Methods (****3+ Years):*** Unattended & Attended models + Terminals: Ingenico, Verifone, PAX + Wallet & eCommerce technologies + Indoor/Outdoor payment models* Acceptance verticals: Parking, Retail, Vending/Kiosk, Fuel & Convenience## ## **Orchestration – Transaction via Platform****Payment Types**:* Recurring, BNPL, Alternative Payments* Authorisation, In-person, eCommerce**Platform Knowledge**:* Terminal Driving / ATM Processing* Intelligent Payment Routing* Fraud, DCC, 3DS, Tokenisation* Reconciliation & File Settlement**Payment Services Expertise (3+ Years)**:* Transactional message specs: ISO, Nexo, APAC’s, Prince, XML* Acquiring & Issuing processing* PSPs, Gateways, Scheme Gateways* ATM services, Vending/Kiosk* Wallets: Apple Pay, Google Pay, WeChat## ## **Additional Requirements*** Languages: **French & English required**, German desirable* English proficiency: + **C1 (Advanced)** minimum + **C2 (Proficiency)** preferredIf you are passionate about technology, love personal growth and opportunity, come see what TNS is all aboutTNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.With employees based in 21 countries around the world, TNS is a leading global provider of data communication and interoperability services to diverse industries, such as retail, banking, payment processing, telecommunications and the financial markets.TNS’ services extend to over 60 countries and we deliver mission critical solutions to many Fortune 500 companies. TNS employees play a vital role in the delivery of our services and we recognize them as our most valuable asset. We are proud to offer competitive salaries and benefit packages, and due to the global nature of our business we can offer opportunities to relocate to different locations, if your personal circumstances change.Please take the time to view the job openings on this website and submit an application. You are welcome to apply for multiple opportunities and our system is designed to keep you informed on your application status.
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