Readiness Manager

Join us as an Operational Resilience Manager to lead business continuity, crisis management, and recovery initiatives. Drive system reliability, enhance resilience strategies, and guide high‑performing teams to ensure seamless operations. Be the backbone of our organizational resilience About the Job This role is part of AXA Group Operations, where you will support and enhance our Operational Resilience framework, managing the readiness component of CM/IM, BCM, and ITSCM processes. Main missions Support the implementation and enhancement of the company’s Operational Resilience framework. Manage the team in charge of the readiness part of CM/IM, BCM, and ITSCM processes. Lead Business Impact Analysis campaigns. Organize controls, guidance, and training on Crisis management. Develop the communication plan for Operational Resilience. Participate to Group Operational Resilience initiatives and working groups. Organize projects. Drive continuous improvement initiatives to enhance maturity level in Resiliency. Implement and maintain business continuity plans. Expected Skills & Experience We are looking for someone with the following experience and skills: Experience General understanding of Business Continuity Management lifecycle. Ability to review BIA outputs and BCP to ensure accuracy and completeness. General understanding of Group BCM processes and tools required to undertake the role. Experience and knowledge of IT Operations and IT Continuity Service Management. General understanding of a product‑based organization. Proven leadership and managerial skills, with a track record of effectively leading and developing high‑performing teams. Technical Skills Risk Management frameworks. Business Impact Analysis. Disaster Recovery planning. Incident response procedures. Training skills. Proficiency in data analysis and familiarity with relevant tools and technologies for resilience planning and testing would also be beneficial. Soft Skills / Transversal Skills Excellent communication and interpersonal skills to collaborate with cross‑functional teams. Ability to prioritize and manage multiple tasks and projects simultaneously. Adaptability and flexibility to respond to changing business and technology requirements. Proactive and customer‑oriented approach to ensure seamless IT service delivery. Stakeholder management. Ability to remain calm and focused under pressure. Proactive and collaborative approach. What We Offer We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued. About The Entity AXA is becoming a sustainable tech‑led company and at AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. We are present across 17 countries with committed, highly qualified teams. About AXA As a world‑leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Seniority level Not Applicable Employment type Full‑time Job function Other Industries IT Services and IT Consulting #J-18808-Ljbffr