Quality Team Leader-Mions

il y a 4 jours


Mions, France Cainiao Group Temps plein

Responsibilities Management of Unplanned and Exception Parcels: Handle unplanned and exception parcels to ensure their final operations are completed (e.g., return to China, label reprinting, etc.). Identify, prioritize, and resolve parcel anomalies during the start of each shift. Ensure rigorous follow-up of exception parcels and coordinate their processing with operators. Relabeling Operations (Rerouting): Manage relabeling operations for parcels when necessary. Check label compliance with established standards. Monitoring Parcels Entering the Warehouse Without an Exit Trace: Reduce "lost" parcels within the warehouse. Propose improvements for processes and the identification of parcels without a final physical status (e.g., return to China, damaged, relabeled). Training and Support for Other OPS Team Members: Be trained and support others to effectively convey the basic prerequisites for sorting and injection processes. Schedule training sessions as needed for new arrivals on injection and sorting processes. Team Supervision: Supervise, train, and support the three operators under their responsibility. Organize daily tasks and ensure an efficient distribution of workloads. Follow-Up and Reporting: Provide daily reports to the OPS Manager for the AM/PM shift on all actions taken and anomalies encountered. Job Requirements Strong knowledge of logistics processes. Ability to analyze and solve problems independently. Proficiency in warehouse management tools and parcel tracking software. Natural leadership to supervise and motivate a team of five operators. Ability to work under pressure and effectively prioritize tasks. Strong communication skills to relay information to the OPS Manager. Precision and organizational skills. Proactivity and a sense of initiative. Team spirit and excellent interpersonal skills. Previous experience in team management within a logistics environment. Knowledge of anomaly management flows is a plus. #J-18808-Ljbffr


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