(Chinese and English) Customer Support Consultant, emails/live chats
il y a 6 jours
Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. What you will do: Provide exceptional customer support via chats and emails Build positive and long‑lasting relationships with customers Meet team KPIs Always be up‑to‑date with cutting‑edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client's products and services Communicate with developers and other departments of various IT companies What you need to succeed in this role: Native Chinese and English upper intermediate (B2 level) At least 6 months of experience in a customer support role Experience with live chats and emails Personal or professional experience in crypto Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8 GB of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload) Will be a great plus: Experience with CRM systems Experience with Salesforce or Zendesk Benefits and Perks: Flexible schedule: 5 days per week coverage, Monday to Sunday: 1 AM‑10 AM, 9 AM‑6 PM and 5 PM‑2 AM, France time (shifts scheduled on a monthly basis) Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work‑life balance Responsive management interested in your growth and long‑lasting cooperation Greenhouse conditions for self‑development The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected Who are we? SupportYourApp is a Support‑as‑a‑Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills Visit our website: www.supportyourapp.com DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. #J-18808-Ljbffr
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Global Tech Support Consultant
il y a 1 semaine
Lyon, France SupportYourApp Temps pleinA leading customer support firm based in Lyon is looking for a Customer Support Consultant to provide exceptional assistance via chat and email. The ideal candidate will have native-level Chinese and B2 English, alongside at least 6 months of support experience. Enjoy working remotely in a multicultural environment with flexible schedules and numerous...
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Remote French-English Customer Support Specialist
il y a 1 semaine
Lyon, France TalentPop App Temps pleinA leading customer service company in Lyon is seeking a Bilingual Customer Service Specialist. The ideal candidate will provide exceptional support in both French and English via calls, chat, and email. With at least one year of experience in customer service, you'll be instrumental in resolving customer issues and building lasting relationships. This role...
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Remote French-English Customer Support Specialist
il y a 1 semaine
Lyon, France TalentPop App Temps pleinA leading customer service firm is seeking a Bilingual Customer Service Specialist fluent in French and English. You will provide exceptional support via calls, chats, and emails while troubleshooting customer issues effectively. Ideal candidates should have over one year of experience in customer service, strong communication skills, and familiarity with...
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Work & Travel Greece – Customer Support / Multiple Languages Needed
Il y a 16 minutes
Lyon, Auvergne-Rhône-Alpes, France Cross Border Talents Temps pleinWork & Travel Greece – Customer Support Multiple Languages Needed Looking for an international adventure in Greece?Start your Work & Travel experience while building your career in a fun, multicultural environment We are hiring Customer Support Representatives for remote and onsite roles in Greece, across multiple languages. Your RoleSupport customers...
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Remote Bilingual French-English Support Specialist
il y a 1 semaine
Lyon, France TalentPop App Temps pleinA leading customer support company is seeking a French-English Customer Support Associate to assist customers through voice calls and live chat. The ideal candidate should be fluent in both languages and have at least 1 year of customer service experience. This remote role offers competitive pay, annual reviews, and a supportive team environment focused on...
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Customer Support Specialist Multilingual
il y a 6 jours
Lyon, France Cross Border Talents Temps pleinCustomer Support Specialist Multilingual (Greece) Location: Greece (Athens, Thessaloniki, and other locations depending on the project)Contract Type: Full-time, PermanentWork Model: On-site and remote options (remote roles require relocation within Greece) Languages Required:Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese |...
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Customer Support Agent
il y a 40 secondes
Lyon, Auvergne-Rhône-Alpes, France Cbtalents Temps pleinWork & Travel Opportunity in Greece – Customer Support Agent Location: Greece (Athens or Work From Anywhere in Greece) Position: Customer Support Agent Language: Spanish Work Schedule: Monday – Friday | 10:00 – 01:00 (diverse shifts between these hours) Contract Type: Full-time Remote Option: YES (WAH – Work At Home Available) Job Description We are...
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French-Speaking Customer Support and Content Moderation Roles
Il y a 24 minutes
Lyon, Auvergne-Rhône-Alpes, France Velenosi&Meredith Temps pleinJob Opportunity: French-Speaking Customer Support and Content Moderation Roles Portugal, Greece (Remote), BulgariaLocations:Office-based in Portugal or BulgariaFull Remote from anywhere in GreeceContract Type: PermanentRelocation Package: Included (flight + temporary accommodation)Special Bonus: Up to 3000euro signing bonus for selected projectsAre you a...
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Work Abroad This Summer Live Where Others Vacation
Il y a 10 minutes
Lyon, Auvergne-Rhône-Alpes, France Cross Border Talents Temps pleinWork Abroad This Summer Live Where Others VacationMultilingual Customer Service Roles Portugal, Spain, Greece, Malta + MoreReady to use your language skills in an international career? Looking to live and work in sunny destinations like Portugal, Spain, Greece, Maltaor explore exciting European cities in Germany, Poland, Belgium, France, Romania, or...
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French Customer Support Specialist
Il y a 7 minutes
Lyon, Auvergne-Rhône-Alpes, France Cross Border Talents Temps pleinLocation: Sofia, BulgariaLanguage Requirements: Fluent French + English (B2)Contract Type: Full-time, on-site (permanent with initial training)Relocation Support: AvailableReady for an exciting next step? We're looking for French-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch their...
