Conseiller(ère) Commerciale

OverviewAs a Sales Advisor, you will play a critical role in helping customers on their journey to ownership of a Tesla vehicle. You will be a product expert who is passionate about Tesla's mission and can communicate the benefits of owning a Tesla to potential customers. You will work with customers to understand their needs, educate them about Tesla vehicles, and guide them through the sales process to ensure they make an informed decision.You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who work closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets. What You'll DoBe a product expert on Tesla vehicles and technologies, and stay up to date with the latest developments and trendsUnderstand the needs and preferences of each customer, and provide a personalized solution that meets their requirementsProvide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experienceGuide customers through the sales process, including financing options, trade-ins, and delivery timelinesBe a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raiseProvide an exceptional customer experience that exceeds their expectations, building a long-term relationship with themMeet or exceed sales targets and performance metricsWork collaboratively with other members of the Tesla team to ensure a seamless customer experience General dutiesOperate with a flexible mindset to support sales and delivery needs across the teamEnsure that customer details and all actions are accurately tracked and updated in our internal systemsExecute on and share best practices with and across your Tesla locationEducate customers on the full Tesla ecosystem and all available solutions to meet their needsIn respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it doneManage any additional duties to support wider business requirementsMaintain car readiness through cleaning and test drives to keep Tesla brand at excellence levelMaintain a store at Tesla standards related to cleanlinessUse Avaya or client management tool existingEvent creation and participation to create leadsFollow up with customers to ensure a sale is realized What You'll BringPassion for the mission and products of Tesla, and a desire to share this with othersExcellent communication skills and the ability to build rapport with customersThe ability to explain complex topics to customers in simple termsFocus on educating and understanding customers\' needsAbility to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlinesStrong attention to detail and organizational skillsAbility to work independently and as part of a team RequirementsPassion for Tesla's mission and products, and a desire to share this with othersExcellent communication skills and the ability to build rapport with customersThe ability to explain complex topics to customers in simple termsFocus on educating and understanding customers\' needsAbility to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlinesStrong attention to detail and organizational skillsAbility to work independently and as part of a team Seniority levelEntry level Employment typeFull-time Job functionSales and Business Development IndustriesMotor Vehicle ManufacturingRenewable EnergySemiconductor ManufacturingUtilities #J-18808-Ljbffr