Guest Operations Specialist
il y a 2 jours
🌍 Redefining how people live. At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living. Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that. With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline. Our culture is grounded in five principles : Guests First – Every decision starts with their experience. Move Fast – We value speed, momentum, and action. Dive In – The magic is always in the details, and we go deep. Embrace Change – Change isn’t a disruption; it’s how we grow. Keep It Honest – Transparency accelerates progress—and strengthens relationships. If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you. The Role Are you a hands‑on problem solver who thrives in fast‑paced environments? We’re looking for a Guest Operations Specialist to join our rapidly growing team in Paris. In this critical role, you’ll be on the front lines of our guest experience—ensuring our homes are in perfect condition, resolving urgent issues with care, and supporting the Operations team in delivering five‑star stays. This is the perfect opportunity for someone who’s proactive, reliable, and passionate about quality and service. What You’ll Do Be the On‑the‑Ground Hero : Respond to guest‑related issues like lockouts, maintenance emergencies, tech glitches, and building service needs—serving as the critical link between guests and internal teams. Ensure Perfection : Conduct thorough unit inspections before guest check‑ins and after check‑outs, ensuring each apartment meets our high standards for cleanliness, design, and functionality. Support Property Setups : Work alongside the Operations Managers to prepare new units—checking furnishings, supplies, and technology to guarantee everything is guest‑ready. Maintain Quality : Perform ongoing walkthroughs to verify that homes align with design specifications, maintenance follow‑ups are completed, and interiors reflect our brand quality. Deliver Exceptional Service : Serve as a guest‑facing operations contact, working closely with our Customer Experience team to resolve in‑stay requests efficiently and thoughtfully. Balance Office & Field Work : Spend most of your time in the field, supported by occasional desk‑based coordination using tools like Slack, G Suite, and email. Requirements A problem‑solving mindset with the ability to act quickly and calmly under pressure Detail‑oriented approach and pride in delivering top‑quality results Strong communication and guest service skills Tech‑savvy with comfort using tools like email, Slack, and Google Suite Enthusiasm for operational excellence and ownership of outcomes Access to a reliable vehicle and valid driver’s license Positive, self‑motivated, and friendly demeanor—you're a team player who gets things done Benefits Competitive salary Flexible Paid Time Off Discretionary annual bonus scheme Group Health Insurance program Dynamic working environment with talented people Complimentary accommodations in Blueground locations Think summer in LA and winter in Dubai #J-18808-Ljbffr
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Guest Operations Specialist
il y a 2 jours
Paris, France Blueground Temps pleinRedefining how people live.At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to...
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Guest Operation Specialist
il y a 7 jours
Paris, France Blueground Temps pleinAt **Blueground,** we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living. Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that. With 40,000+...
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Guest Experience
il y a 3 jours
Paris, France LĂbere Hospitality Group Temps pleinA dynamic hospitality company in Paris is seeking a Hospitality Operations Specialist to ensure smooth operation and exceptional customer service in its properties. Key responsibilities include supervising cleaning tasks, managing stock orders, and assisting guests with check-in and information. Ideal candidates will have prior experience in the hospitality...
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Guest Operations Specialist — Paris, Flexible PTO
il y a 2 jours
Paris, France Blueground Temps pleinA global real estate company in Paris is seeking a Guest Operations Specialist to ensure homes meet high standards, respond to guest issues, and provide exceptional service. Ideal candidates should be proactive, detail-oriented, and possess strong communication skills. This position offers a dynamic working environment and competitive benefits, including...
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Guest Experience
il y a 2 jours
Paris, France LĂbere Hospitality Group Temps pleinA dynamic hospitality company is seeking a Hospitality Operations Specialist in Paris to provide exceptional customer service and ensure smooth property operations. Responsibilities include supervising cleaning tasks, managing stock orders, and assisting guests. Ideal candidates are detail-oriented and thrive in fast-paced environments. Join a supportive...
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Guest Operations Apprentice
il y a 2 semaines
Paris, France Blueground Temps plein**Redefining how people live.**: At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living. Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built...
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Guest Operations Pro
il y a 3 jours
Paris, France Blueground Temps pleinA leading property management company seeking a Guest Operations Specialist in Paris to enhance guest experience by ensuring homes are in top shape. Responsibilities include resolving issues, conducting inspections, and collaborating with operations managers. Ideal candidates are proactive, detail-oriented, and possess strong communication skills....
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Guest-Ready Operations Lead
il y a 2 jours
Paris, France Blueground Temps pleinAn established industry player is seeking a dedicated Pit Stop Lead to join their dynamic Paris team. This role is essential for maintaining the high standards of properties and ensuring guest satisfaction. You will coordinate with the Operations team to prepare units, manage housekeeping, and address any maintenance issues. Your hands-on approach will...
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Hotel Operations
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Paris, France citizenM hotels Temps pleinA prominent hotel chain is seeking an Assistant Hotel Manager in Paris to oversee day-to-day operations, inspire the team, and maximize revenue while ensuring guest and employee safety. This role requires managerial experience and a valid work permit. The candidate should be fluent in English, with a passion for hospitality. Competitive salary and special...
