Customer Success Manager French Speaker
il y a 3 jours
Overview As the Manager of Customer Success you will support your customers as they transition from sales prospects to active users of your products. The role’s responsibilities include expanding customer accounts, increasing customer retention, solving customer issues, and driving customer satisfaction. Your main focus will be on building customer loyalty and nurturing long‑term client relationships. Your main goal is building and leading customer success that is focused on delivering exceptional value to all customers around the world. A third language other than English and French is highly beneficial for communicating with our diverse customer base. Your mission should you choose to accept it : Work with customers/stakeholders to understand their goals, assess their capabilities and assist with recommendations. Understanding and knowledge of Mews products Guide customer on org strategy governance and change management best practices based on customers’ needs. Working alongside the project management team in assisting with planning and delivery of tasks. Build a relationship with the customers IT and business leadership. Working collaboratively across different teams, working with internal stakeholders and effectively communicating customers’ needs with product teams. Assistance with cross‑department requests: Asana tasks and projects in cross‑departments. Required Experience : Manager Key Skills Acting Anti Money Laundering Electrical Designing Marketing & Promotions Dsp Immigration Qualifications High education degree (Communications or Marketing Degree) preferred. Experience working in cross‑functional and customer interfacing role. Experience in a similar senior role between 5-7 years. Fluent in English; other languages would be considered a bonus. Ability to prioritize tasks on value, timeline and interdependency. Creative thinking and strong presentational skills Strategic thinker with the ability to think and respond quickly in front of customers. Ability to grasp technological and business concepts. Understanding PMS products and platform features Experience using Panda Doc, Pipedrive, Salesforce, Salesmachine, Asana, Xero, PowerBI and Slack. Sales experience is a plus. Employment Type: Full Time Experience: years Vacancy: 1 #J-18808-Ljbffr
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Enterprise Customer Success Manager
il y a 7 jours
Paris, France Canonical Temps pleinEnterprise Customer Success Manager (French speaker)Join to apply for the Enterprise Customer Success Manager (French speaker) role at CanonicalEnterprise Customer Success Manager (French speaker)3 days ago Be among the first 25 applicantsJoin to apply for the Enterprise Customer Success Manager (French speaker) role at CanonicalThe role of an Enterprise...
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Customer Success Manager
il y a 2 semaines
Paris, France EasyGenerator Temps pleinParis, France - Employees can work remotely - Full-time **Company Description**: With offices in four locations worldwide, Easygenerator is growing quickly. We are constantly improving our product to become the global category leader and aim for 100% revenue growth each year. At Easygenerator, we challenge, we own, we deliver, and we experiment. Our success...
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Enterprise Customer Success Manager
il y a 5 jours
Paris, France Synthesia Temps pleinEnterprise Customer Success Manager - French Join to apply for the Enterprise Customer Success Manager - French role at Synthesia Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at...
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Customer Success Manager
il y a 1 semaine
Paris, France Cisco Systems Temps plein**Travel required - up to 20%** **Meet the Team** You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves partnering with Sales and Renewals teams to drive Annual Recurring Revenue (ARR) growth. This collaborative environment will enable...
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Customer Success Manager
il y a 1 semaine
Paris, France Singulart Temps plein**As a Customer Success Representative, your primary responsibilities will include**: - Retention Sales: Effectively pitch Singulart’s paid subscription plans, addressing artists’ questions and objections to secure their commitment. - Share strategic feedback: Gather and communicate insights about artists’ needs, market trends, and competitive...
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Customer Success Manager
il y a 7 jours
Paris, France YOOBIC Temps pleinWho we are…YOOBIC is an AI-powered frontline employee experience platform. Our mobile app gives business leaders and frontline teams the performance tools they need to communicate, learn, and work—all in one place. With streamlined communications, mobile learning, and digitized task management, YOOBIC drives operational excellence while drastically...
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Customer Success Manager, Strategic
il y a 4 jours
Paris, France Atlassian Temps pleinOverview: Atlassian Strategic Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained outcomes by delivering standard methodologies at scale that support product adoption, solution expansion, and long-term growth of customer users. As a Strategic CSM, you’ll build...
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Senior Success Manager
il y a 6 jours
Paris, France Salesforce Temps pleinJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
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Customer Success Manager
il y a 24 heures
Paris, France LanguageWire Temps pleinDo you have experience with Customer Success? Even better, do you know the language industry? Would you also like to make a difference for your customer and our company? Yes? You should definitely read on! **The role you’ll play**: We are looking for a French and English-speaking Customer Success Manager to join our Customer Success team in the Paris...
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Senior Customer Success Manager
il y a 1 semaine
Paris, France MongoDB Temps plein**The role**: We are looking for a motivated, hardworking and hands-on Senior Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate...
