Mediator

Main Responsibilities Resolution of Individual Disputes and Relational Conflicts Examine requests for intervention submitted by staff members former staff members or their beneficiaries or the Head of Human Resource Management. Facilitate amicable settlement of individual disputes in alignment with Annex XVI (conflict with supervisor other staff members or the Organisation). Offer ombudsman-style services by listening impartially to staff concerns providing information on options and policies and identifying systemic issues to support organisational learning. Provide conflict coaching for individuals seeking to strengthen their communication negotiation and self-management skills to address conflicts independently. Outreach Prevention and Systemic Feedback Conduct proactive outreach to enhance visibility and awareness as well as promote understanding of conflict resolution options and conflict coaching support. Identify recurrent or systemic issues and communicate anonymised trends and recommendations to senior management to address underlying organisational causes. Collaborate with HRM Ethics Staff Association and other support services while preserving confidentiality and independence. Training and Capacity Building Design and facilitate workshops on conflict dynamics and constructive communication. Provide training for managers and staff on how to engage in early informal conflict resolution and effective dialogue. Develop tailored modules for leaders and teams. Reporting and Governance Prepare an annual report summarising activities anonymised trends and systemic observations. Maintain full independence in handling cases and communications ensuring confidentiality impartiality and neutrality. The Mediator will carry out these missions in close collaboration with the incumbent Mediator ensuring coherence continuity and complementarity in the delivery of mediation and conflict coaching services across the Organisation. Qualifications Ideal Candidate Profile Academic Background Advanced university degree preferably in mediation conflict resolution social sciences industrial relations human resources management psychology or law or equivalent substantive work experience. Recognised training qualifications and registration in the field of mediation would be expected. Professional Background Substantive professional experience mediating workplace disputes between employers and employees and between individual employees in a company or national or international administration. Mediation expertise in an international and multi-cultural environment including as part of a judiciary procedure is desired. Languages Fluency in one of the two OECD official languages (English and French) and a good knowledge of the other. Knowledge of other languages would be an asset. The successful candidate should demonstrate the following competencies : Problem-solving and negotiation skills. Communications and networking skills capacity for listening and understanding. Sensitivity to cultural diversity and to principles of equality in the workplace. Impeccable professional ethical record. An established reputation for integrity and for dealing fairly and responsibly with all constituents. Ability to handle highly sensitive information maintain confidentiality and inspire trust. Ability to perform their duties in full independence and in a fully unbiased manner. Additional Information Closing Date This vacancy should be filled as soon as possible and applications should reach us no later than midnight Sunday 04 January 2026 (Paris time). Contract Duration Intellectual services contract with a term of two years fixed-term with the possibility of renewal for a three-year period. Selection Process For retained candidates the selection process may include a video-recorded interview job-based assessment and panel interviews. What we offer Remuneration will depend on the experience of the selected candidate for each effective day of work within the limits of 8 days per month except in exceptional circumstances duly authorised by the Head of Human Resource Management. The OECD welcomes the applications of all qualified candidates who are nationals of OECD member countries* irrespective of their racial or ethnic origin opinions or beliefs gender sexual orientation health or disabilities. The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal. Remote Work: No Employment Type: Full-time Experience: years Vacancy: 1 #J-18808-Ljbffr