Information Systems

Information Systems - Open Source Technical Architect Join to apply for the Information Systems - Open Source Technical Architect role at Canonical. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is a pioneer of global distributed collaboration, with 1,200 colleagues in more than 80 countries and very few office‑based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The Information Systems (IS) team is responsible for all IT operations at Canonical, including the infrastructure for building, packaging and distributing Ubuntu globally. As the IS Architect you will own the design of hardware and software implementation from PCI lanes to CDN and everything in between, leading the IS team on automation, reliability, operational and technical scalability, network infrastructure and security. Responsibilities Define, get buy‑in and implement the holistic vision of a world‑class internal cloud. Setup, maintain and update the technical design roadmap and guidelines for the SREs within IS, with the aim of improving reliability, resilience, operational scalability, and technical scalability. Collaborate with cloud‑ops software development teams, providing input for roadmap, requirements and prioritisation to build a highly standardised and automated operation. Provide the IS management with input and advice regarding technology, reliability, resilience and business cases. Lead technical choices to implement solutions as self‑service products, ensuring scalable operation. Collaborate with product security and operations security to set best practice and mitigate new threats in a timely manner. Automate operations for reuse across the world's largest companies, taking into consideration the complexities of distributed systems. Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures. Analyze incidents and events, establishing root causes and structural improvements to minimise recurrence. Qualifications Exceptional academic track record from high school and university. Undergraduate degree in a technical subject or a compelling narrative about an alternative chosen path. Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation. Track record of going above‑and‑beyond expectations to achieve outstanding results. Extensive knowledge of cloud computing concepts, technologies & operation. Practical knowledge of Linux networking, routing, firewalls, internet transit and large‑scale/bandwidth networking. Experience dealing with significant production outages, incident response and post‑mortems. A passion for writing, sharing and maintaining enterprise open‑source software solutions. Clear and effective communication skills in English over email, chat, video or voice calls and in person. Familiarity and passion for open‑source, especially Ubuntu or Debian. Nice‑to‑have Skills Modern software engineering background (peer‑review, unit testing, SCM, CI/CD, Agile). Hands‑on experience with automatic administration of enterprise Linux servers at scale. Location: Remote, based in the EMEA region. This is a home‑based position, with twice‑annual travel to company events totaling around 4 weeks per year. Benefits Distributed work environment with twice‑yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Employee Assistance Program. Opportunity to travel to new locations to meet colleagues. Priority Pass, and travel upgrades for long‑haul company events. Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Senior­ity level Mid‑Senior level Employment type Full‑time Job function Engineering and Information Technology Industries Software Development #J-18808-Ljbffr