Senior AI Product Manager

About Mirakl Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and B2B enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Senior AI Product Manager – Nexus Shopping Agent We’re hiring a Senior AI Product Manager to lead the strategy and execution of the Nexus Shopping Agent across shopping, ads and after‑sales flows.

You will work at the intersection of LLMs, retrieval systems, product data, multimodal AI and e‑commerce UX, ensuring the agent delivers accurate, trustworthy, high‑impact shopper experiences across the full lifecycle. This is a hands‑on role within the Nexus Product Team focused on shaping the agent’s intelligence, behaviors, integrations and front‑/back‑end capabilities.

What you will

do Design end‑to‑end agent experiences across shopping, ads & after‑sales Understand B2C/B2B user needs across search, discovery, comparison, sponsored content and post‑purchase support Define agent reasoning, conversational flows and multimodal interactions for the full buyer journey Own the roadmap & deliver AI‑powered product features Lead the roadmap for the Nexus Shopping Agent across shopping, ads and after‑sales Write clear specs (prompts, retrieval logic, APIs, UI flows) and drive execution with engineering, AI research and data science Shape and improve the agentic architecture Define how the agent uses LLMs, structured product data, sponsored listings and e‑commerce rules Contribute to retrieval/ranking pipelines and integrate core workflows (carting, eligibility, returns, order queries) Build dashboards, monitoring & feedback systems Deliver customer‑facing dashboards and configuration UI to visualize, tune and monitor agent behavior Implement evaluation frameworks, quality monitoring and feedback loops Drive adoption & cross‑functional collaboration Partner with PMM, CS & SE to create demos, training and onboarding for customers adopting agentic experiences Collaborate across Nexus, Search, Catalog Transformer, Connect, Ads & After‑Sales teams Support early customers and promote the Nexus Shopping Agent internally and externally Who you are 5+ years of Product Management experience in AI products Strong understanding of LLMs, RAG, prompting, structured reasoning and retrieval systems Experience with AI/ML teams on model evaluation, tuning and reliability monitoring Strong familiarity with e‑commerce, shopping flows, ads systems or after‑sales workflows Comfortable writing specs for AI logic, conversational flows, ranking rules, APIs, data pipelines and front‑end configuration tools Analytical, experimentation‑driven mindset Fluent in English and French Location Paris, Bordeaux or Remote (France) Interview Process A 40‑minute call with one of our Tech Recruiters to discuss your background, expectations and what Mirakl can offer A 30‑minute interview with Anne‑Claire, our Chief Data & AI Officer, to dive into your vision and alignment with our AI strategy A one‑hour technical interview with our Data Science Manager to assess your expertise and how your skills can accelerate our AI initiatives Two 45‑minute interviews with our Engineering Manager and Product Lead to evaluate collaboration style, mindset and culture fit Seniority level Not Applicable Employment type Full‑time Job function Product Management and Marketing Industries Technology, Information and Internet We welcome collaborators with diverse perspectives and experiences to power us forward. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match. We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analysing resumes and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans.

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