Care Expert
il y a 6 jours
Care Expert – France 🇫🇷 Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. By connecting all aspects of care–private, public, and direct to consumer–we create the most member‑centric healthcare experience. Through deep engagement, we empower everyone to overcome day‑to‑day health obstacles and live healthier lives. We partner with 35+K companies of all sizes, serving more than 950+K members, and have reached 680M+ in ARR. Our team of 700+ people (still growing) operates across France, Spain, Belgium, and Canada. Mission You will transform member requests into delightful experiences. You'll be their trusted guide, providing meaningful solutions that make a real difference, swift and timely responses, crystal‑clear information, and transparent guidance every step of the way. Responsibilities Master the intricacies of the French healthcare system. Understand the unique needs of our B2B partners who use Alan as their corporate health insurance provider. Provide exceptional member support (80% of time). Drive innovative Care projects tailored to your expertise (20% of time). Identify and implement key improvements. Transform data insights into actionable solutions. Lead end‑to‑end implementation of process improvements. Guide and inspire fellow Alaners. Build high‑performing project teams. Shape the future of Care at Alan. Ideal Candidate Genuine passion for helping others and joy in solving member challenges. Full working proficiency in French and English (written and spoken). Confidence navigating technology and embracing digital tools. Comfort connecting with members across all channels. Natural empathy and a calm presence. Love taking initiative and turning ideas into action. Thrives in collaborative environments. Bonus: Already understands the French healthcare system. Benefits and Perks Fair rewards: Generous equity packages complement your base salary (permanent contracts only). Flexible office: HQ, co‑working hubs or full‑remote with home office equipment sponsorship. All the tools you need: MacBook Pro, keyboard, laptop stand, monitor, Bose headphones. Flexible vacation policy and working hours. Delightful healthcare insurance: 100% for you and children, 90‑100% for partners (permanent contracts only). Transport: Country‑specific commuter benefits. Learning & training opportunities: Flexible training policy, free books, conference budget. Personal growth through coaching: Dedicated coach from day one. Parental leave: Extended for all new parents (permanent contracts only). Important note: we hire people, not roles. If you don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply. We look forward to receiving your application #J-18808-Ljbffr
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Senior Care Ops
il y a 6 jours
Aix-les-Bains, France Alan Temps plein3 days ago Be among the first 25 applicants You. Better. With Alan. Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. We're building a 🐼 Who we are Alan's vision is to...
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Care Expert
il y a 7 jours
Les Ulis, France Alan Temps pleinAlan's vision is to make prevention the new norm of care for all.Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.We are building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into...
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Belgium Care Expert – Hybrid Growth Role
il y a 5 jours
Aix-en-Pévèle, France Alan Temps pleinA health-tech company in Hauts-de-France is seeking a User Care Expert to provide exceptional customer support. The ideal candidate will be bilingual in English and Dutch, possess at least 2 years of experience in customer support, and have a passion for helping members resolve their queries. This role offers a flexible work environment and various perks,...
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Care Experience Specialist
il y a 7 jours
Les Ulis, France Alan Temps pleinA leading health partner in Les Ulis seeks a User Care Expert to enhance member experiences and improve healthcare services. Bilingual candidates in English and Dutch are needed to support member inquiries. The ideal candidate has prior experience in customer support, a passion for healthcare, and strong written communication skills. This role offers a...
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Assistant(E) de Vie
il y a 3 jours
Aix-les-Bains, France France Présence Temps pleinAvec 30 000 heures prestées chaque mois auprès des personnes âgées et/ou handicapées, le réseau France Présence est un expert de la dépendance. France Présence est la marque spécialisée pour l’accompagnement à domicile des personnes fragiles, en perte de dépendance et/ou handicapées. France Présence déploie une expertise de proximité....
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Auxiliaire de Vie de Nuit
il y a 2 semaines
Aix-les-Bains, France France Présence Temps pleinAvec 30 000 heures prestées chaque mois auprès des personnes âgées et/ou handicapées, le réseau France Présence est un expert de la dépendance. France Présence est la marque spécialisée pour l’accompagnement à domicile des personnes fragiles, en perte de dépendance et/ou en situation de handicap. **France Présence déploie une expertise de...
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Director Hotel Care Strategy and Governance
il y a 7 jours
Issy-les-Moulineaux, France RAFFLES Temps pleinCompany Description Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality. Accor Tech & Digital, jobs in the tech field where intelligence is...
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Expert Propreté Autonome — Potentiel Référent Mobile
il y a 7 jours
Les Poulardières, France O2 Care Services Temps pleinUne entreprise de services à domicile recherche un Expert cleaner H/F à Saint-Cyr-sur-Loire en CDI et temps partiel. Vous serez responsable de fournir des intérieurs propres et agréables à vivre, avec une formation assurée dès le départ. Les candidats doivent être autonomes et organisés, avec un moyen de locomotion indispensable. Ce poste offre...
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Expert cleaner H/F
il y a 7 jours
Les Poulardières, France O2 Care Services Temps pleinMissions Offrir des intérieurs propres, nets, agréables à vivre Redonner vie au linge, même les piles impossibles Faire briller les vitres comme jamais vu Profil Vous êtes autonome, sérieux(se), et fiable ? Vous êtes organisé(e) et motivé(e) ? Vous avez le sens du détail, c’est votre truc ? Une évolution vers un poste de Référent(e)...
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Expert Cybersécurité
il y a 1 semaine
Aix-en-Provence, France CS GROUP Temps pleinDescription de l'entreprise La mission de CS GROUP : être à la pointe des technologies pour garantir la sécurité de tous dans un monde en pleine mutation. L'expertise reconnue du groupe lui permet d'intervenir là où les enjeux de sécurité sont les plus sensibles : aéronautique, défense, énergie, spatialEt, aussi, là où les réponses sont à...
